At a Glance
- Tasks: Lead pre-sales solutioning and shape engagements for enterprise customers using Salesforce.
- Company: Salesforce, a leader in AI, Data, and CRM, driving positive business change.
- Benefits: Inclusive culture, competitive salary, and opportunities for career growth.
- Other info: Join a diverse team committed to equality and innovation.
- Why this job: Be a Trailblazer, making impactful changes in the world of business.
- Qualifications: 10+ years in enterprise consulting, with strong Salesforce platform experience.
The predicted salary is between 72000 - 88000 £ per year.
We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. We empower you to be a Trailblazer—driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as a platform for positive change, you belong here.
Salesforce Professional Services delivers strategic engagements that define transformational opportunities and articulate clear execution plans for complex enterprise change programs. We partner with executive-level customer leaders to establish business goals and deploy strategies that unlock the full value of the Salesforce platform across people, process, and technology.
As a Senior Services Sales Solutions Manager, you will drive pre-sales solutioning and engagement shaping for enterprise customers, including multi-cloud transformational programs. Partnering closely with Sales and Account Partners, you will lead pre-sales discovery, translate customer outcomes into viable high-level solution designs, and author detailed Statements of Work (SOWs), technical estimates, and delivery roadmaps. You will ensure seamless alignment between commercial strategy, delivery viability, and customer value realization, establishing a foundation for execution success and rapid mobilization.
Key Responsibilities
- Solution Discovery & Engagement Shaping: Lead pre-sales discovery workshops with executive and technical stakeholders to identify core business challenges, define target outcomes, and design viable implementation strategies. Prescriptively structure large, complex professional services engagements, establishing clear scope boundaries, delivery assumptions, and success metrics aligned with Salesforce best practices. Partner with Solution Architects and Business Strategists to validate functional and technical viability during the pre-sales cycle.
- Commercial Strategy & Deal Architecture: Co-own deal architecture and pricing strategies with Account Partners, balancing commercial targets, risk mitigation, and customer value. Author comprehensive Statements of Work (SOWs), defining deliverables, staffing models, timelines, and commercial terms in collaboration with Legal and Revenue Recognition teams. Develop accurate resource estimation models, delivery timelines, and margin structures to ensure operationally sound engagement models. Serve as a trusted advisor to C-level executives, articulating digital transformation roadmaps and complex services solutions through compelling narratives. Lead executive presentations, proposal defenses, and formal RFP responses for strategic enterprise opportunities. Align diverse stakeholder interests—across customer business/IT leadership and internal sales, legal, and delivery teams—into cohesive commercial agreements.
- Delivery Transition & Practice Leadership: Orchestrate seamless hand-offs from pre-sales to delivery teams, ensuring complete transfer of technical scope, risk assessments, and customer commitments. Mentor team members and contribute to the continuous improvement of services sales playbooks, scoping frameworks, and solutioning assets.
Required Qualifications
- Education: Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or related technical field, or equivalent practical experience.
- Services Experience: 10+ years of experience delivering enterprise consulting services, with 7+ years focused on the Salesforce platform ecosystem.
- Pre-Sales Leadership: 5+ years of experience leading pre-sales scoping, technical estimation, and SOW creation for complex, enterprise-grade SaaS engagements.
- Commercial Expertise: Demonstrated experience in deal architecture, pricing negotiation, risk management, and formal SOW development within an enterprise software environment.
- Executive Communication: Proven capability to build advisory relationships, facilitate executive alignment workshops, and present transformation roadmaps to C-level stakeholders.
- Domain Proficiency: Functional and technical understanding of cloud architecture and the broader Salesforce product portfolio.
- Logistics: Ability to travel as needed based on client and project requirements.
Preferred Qualifications
- Certifications: Active Salesforce certifications, such as Salesforce Certified Administrator, Sales Cloud Consultant, Service Cloud Consultant, or Agentforce Specialist.
- Program Leadership: Background managing multi-million dollar digital transformation programs or complex multi-cloud implementations.
- Methodology: Deep familiarity with enterprise agile frameworks, project management methodologies, and professional services automation (PSA) tools.
Equal Opportunity Statement: Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.
Senior Services Sales Solutions Manager in London employer: Salesforce.com, Inc.
Salesforce.com, Inc. is an exceptional employer that fosters a dynamic and inclusive work culture, empowering employees to thrive in their roles as Enterprise Account Executives. With a strong focus on professional development, employees have access to extensive training resources and growth opportunities, all while working in a vibrant UK location that champions innovation and collaboration. Join us to be part of a forward-thinking team that values your contributions and supports your career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Services Sales Solutions Manager in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Senior Services Sales Solutions Manager at Salesforce.com, Inc., presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Salesforce.com, Inc.. Tailor your message to explain why you’re drawn to them and how you can contribute as a Senior Services Sales Solutions Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Senior Services Sales Solutions Manager in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Salesforce.com, Inc.:When writing your cover letter, make sure to tailor your message specifically for Salesforce.com, Inc.. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Salesforce.com, Inc.
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Salesforce.com, Inc. that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Salesforce.com, Inc. that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Salesforce.com, Inc.’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
