Forward Deployed Engineer - Public sector, Nonprofit and Education in London

About the Role

Production experience required. Builder mindset non-negotiable. Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customisation, and full-stack deployment — shipping solutions customers depend on.

By applying through this job posting, you will be assessed specifically for Global Public Sector (Government, Nonprofit and/or Education) opportunities.

The Builder Experience

• AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools embedded into your day-to-day workflow.
• Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship, and have a clear path to leading complex deliveries yourself.
• Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months.
• Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.

What You'll Actually Be Building

• Develop AI agents and experiences that take real actions for real organisations.
• Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems.
• Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
• Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms.
• Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
• Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.
• Co-build alongside customers and partners, sharing best practices and enablement as you go.
• Surface platform gaps, edge cases, and field insights to senior Engineers and the product team.
• Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.

You have 3+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models.

You have a degree in Computer Science or a related field.

You have prior customer-facing technical delivery experience — this is a requirement, not a nice-to-have.

You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.

You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.

You can hold your own in a room with sales teams and customer architects.

You ship quality code and evaluate AI outputs with engineering rigor.

You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.

You thrive in the group chat that's building something, not just talking about it.

You're excited to travel ~25% of the time, working directly alongside customers.

Nice-to-Haves

• Salesforce platform experience or certifications.
• Familiarity with agent frameworks and orchestration patterns.
• Hands-on with cloud data platforms.
• Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments.

We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best.

At Salesforce, we strive to create an accessible and inclusive experience for all candidates.

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodation Request Form.

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.