At a Glance
- Tasks: Lead strategic relationships with top-tier pharma clients and drive digital transformation.
- Company: Salesforce, the #1 AI CRM, fostering innovation and trust.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Join a culture of ambition and action, where your impact matters.
- Why this job: Be a key player in transforming healthcare through cutting-edge technology.
- Qualifications: Proven sales experience in enterprise tech, especially within pharma.
The predicted salary is between 65962 - 80620 £ per year.
As a Client Director at Salesforce, you will own the end-to-end strategic relationship with your assigned account.
You will sell the entire Salesforce Customer 360 platform, including Agentforce, Data Cloud and Life Sciences Cloud, helping customers accelerate digital transformation, improve operational efficiency and deliver better outcomes for healthcare professionals and patients.
You will build trusted relationships with C-suit and senior business and technology leaders across the organisation, spanning commercial, medical affairs, R&D, clinical operations, manufacturing, supply chain and IT.
You will connect Salesforce's capabilities to the customer's strategic priorities, positioning Salesforce as a long-term transformation partner.
- What You'll Actually Be Doing
- Act as the executive owner of the Salesforce relationship, building and maintaining senior relationships across commercial, medical, R&D, clinical operations, manufacturing, technology, data, compliance and procurement functions.
- Own and deliver a multi-year strategic account plan that grows Annual Contract Value (ACV) through expansion, upsell, cross-sell and new business within the account.
- Map the organisation in depth, including key stakeholders, budgets, buying centres, strategic initiatives and whitespace across global business units and divisions.
- Lead complex, multi-threaded sales cycles in parallel.
Orchestrate Sales Engineers, Industry Advisors, Professional Services, Customer Success, Executives and Partners as one account team.
- Position Salesforce as a strategic partner in the pharmaceutical company's digital, data and AI transformation agenda, connecting our solutions to measurable outcomes across customer engagement, commercial effectiveness, medical affairs, operational efficiency and patient experience.
- Understand the pharmaceutical value chain and identify opportunities to support the organisation across the drug development lifecycle, from clinical development and regulatory processes through to commercialisation and ongoing patient engagement.
- Navigate complex regulatory, security, data privacy, governance and procurement environments, building compelling business cases for large, multi-year strategic investments.
- Work with global System Integrators and strategic partners to extend our reach, accelerate transformation and ensure customer success.
- Partner with Customer Success to drive adoption, renewals, expansion and long-term customer advocacy.
- A proven track record of quota-carrying, enterprise technology direct sales, ideally as a Client Director, Strategic AE or equivalent, with experience of single-account or named-account ownership.
- Experience managing long, complex sales cycles with large deal values and multiple senior stakeholders.
- Success developing and executing strategic account plans that retain and grow ACV.
- The ability to navigate large, matrixed global organisations and build influence across multiple business units and geographies.
- The ability to run discovery with senior leaders and translate business challenges into compelling use cases, value hypotheses and transformation opportunities.
- Excellent written, verbal and presentation skills, with the credibility to engage at C-suite level.
- Experience leading large virtual account teams across internal and external stakeholders.
Even Better If You Have...
- Experience selling into Tier 1 pharmaceutical companies or global life sciences organisations.
- A strong understanding of the pharmaceutical and life sciences landscape, including drug development, clinical trials, commercial operations, medical affairs, patient engagement and the evolving regulatory environment.
- Familiarity with digital transformation within pharma, particularly around data strategy, AI adoption, customer engagement and operational modernisation.
- Experience navigating complex pharmaceutical regulatory and compliance environments, including Gx P, GDPR and patient data privacy considerations.
- Familiarity with enterprise sales methodologies, such as MEDDICC, and experience building strategic alliances.
- A history of consistently achieving or exceeding quota on large, strategic enterprise accounts.
- An existing network of senior relationships within global pharmaceutical companies or across the UK/EMEA life sciences ecosystem.
Your experience will be evaluated based on alignment with core competencies for the role, including extracurricular leadership, military experience, and volunteer work.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
Here, ambition meets action.
Tech meets trust.
And innovation isn't a buzzword - it's a way of life.
The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era?
You're in the right place!
Agentforce is the future of AI, and you are the future of Salesforce.
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Global Account Manager - Tier1 Pharma in City of Westminster employer: Salesforce.com, Inc.
Salesforce.com, Inc. is an exceptional employer that fosters a dynamic and inclusive work culture, empowering employees to thrive in their roles as Enterprise Account Executives. With a strong focus on professional development, employees have access to extensive training resources and growth opportunities, all while working in a vibrant UK location that champions innovation and collaboration. Join us to be part of a forward-thinking team that values your contributions and supports your career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Global Account Manager - Tier1 Pharma in City of Westminster
✨Unlock Networking Opportunities
Dive into industry-specific events like pharmaceutical conferences and seminars, where you can meet hiring managers from companies like Salesforce.com, Inc.. These are goldmines for making connections and learning about job openings before they hit the mainstream job boards.
✨Join Relevant Professional Bodies
Get involved with organisations such as the Royal Pharmaceutical Society or your local pharmaceutical professionals' network. Being an active member can boost your credibility and may even lead to job referrals in top organisations like Salesforce.com, Inc..
✨Leverage Internships for Full-time Roles
If you can, consider pursuing internships in the pharmaceutical industry, especially with companies like Salesforce.com, Inc.. These opportunities often pave the way for full-time positions and allow you to demonstrate your capabilities firsthand.
✨Tailor Your Approach
When you're applying for roles, don't rush it! Take the time to customise your applications for specific positions, showcasing relevant skills and experiences that align with what Salesforce.com, Inc. is looking for. A tailored application can really make you stand out!
We think you need these skills to ace Global Account Manager - Tier1 Pharma in City of Westminster
Some tips for your application 🫡
Showcase Your Relevant Experience:When applying for a role in the pharmaceutical industry, it's crucial to highlight any relevant experience you have. Whether that's internships, lab work, or even related coursework, make sure to weave this into your CV and cover letter. We want to see how your background aligns with the role you're applying for at Salesforce.com, Inc.!
Emphasise Your Understanding of Regulations:The pharmaceutical industry is heavily regulated, so it's important to indicate your familiarity with industry standards and regulations. In your cover letter, mention any training or certifications you've received that are relevant, or discuss projects where you’ve navigated compliance. This will show Salesforce.com, Inc. that you're not just a fit for the job but also a safety-conscious candidate!
Tailor Your CV to Be Result-Driven:Craft your CV to highlight quantifiable achievements, especially if you have previous roles in pharmaceuticals or related fields. Use metrics to demonstrate your impact, such as improved processing times or successful project completions while working on trials. This analytical approach will resonate well with hiring managers at Salesforce.com, Inc.!
Convey Your Passion for the Industry:In your cover letter, express why you are passionate about working in the pharmaceutical sector. Whether it’s your desire to contribute to groundbreaking drug research or improve patient outcomes, let it shine through! At Salesforce.com, Inc., we value candidates who are truly enthusiastic about their work—you might just stand out from the crowd.
How to prepare for a job interview at Salesforce.com, Inc.
✨Understand the Science
Make sure you brush up on key pharmaceutical concepts and recent developments in the industry. You might get asked some technical questions during the interview at Salesforce.com, Inc. that show your grasp of drug development processes or regulatory requirements, so be ready to discuss them clearly.
✨Showcase Relevant Experience
If you have any hands-on experience or internships in a laboratory setting, be sure to highlight these in your responses. Think about the projects you worked on, the methodologies you used, and the impact you made. It's all about telling a story that connects your background to the role you're applying for.
✨Know Their Products
Take some time to familiarise yourself with Salesforce.com, Inc.’s product range and recent breakthroughs. Understanding their portfolio not only shows your enthusiasm for the role but also allows you to ask insightful questions that demonstrate your interest in actively contributing to their projects.
✨Be Ready for Regulatory Scenarios
In a full-time pharmaceutical role, understanding the regulatory landscape is crucial. Prepare for situational questions that may test your problem-solving skills concerning compliance and safety standards. You could be asked how you'd handle a hypothetical issue regarding a drug’s market release, so think through your approach.
