Salesforce Senior Consultant Field Service (m/f/x)
Salesforce Senior Consultant Field Service (m/f/x)

Salesforce Senior Consultant Field Service (m/f/x)

Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead the design and delivery of Salesforce Field Service solutions to optimise service operations.
  • Company: Join a dynamic consulting firm focused on digital transformation.
  • Benefits: Flexible work options, generous holiday allowance, and comprehensive healthcare coverage.
  • Why this job: Make a real impact by transforming field service operations for clients.
  • Qualifications: 5+ years in Salesforce Field Service with strong leadership and problem-solving skills.
  • Other info: Enjoy mentorship opportunities and regular team events to connect with colleagues.

The predicted salary is between 36000 - 60000 £ per year.

As a Senior Salesforce Consultant specialising in Salesforce Field Service, you will lead the design and delivery of end-to-end field service solutions that optimise service operations and mobile workforce performance. Acting as a trusted advisor, you’ll work closely with clients to improve scheduling efficiency, technician productivity, and customer satisfaction through well-architected Salesforce Field Service implementations.

You own delivery across projects, guiding teams and clients through complex field service transformations - from work order and asset management to advanced scheduling and mobile workforce enablement, while mentoring consultants and shaping best practices.

Tasks

How you help us make digital transformation tangible:

  • Lead the end-to-end implementation of Salesforce Field Service solutions, from discovery through go-live and optimisation
  • Lead scheduling, dispatch, and optimisation design, including capacity planning and technician skills modelling
  • Lead mobile app configurations, data capture and automation
  • Ideate & Design Agentic field service use cases
  • Work closely with the Solution Architect and ensure the solution developed aligns to the architecture and design principles
  • Guide, mentor, and review the work of consultants and junior team members
  • Oversee go-lives, manage risks, and take ownership of post-deployment improvements and optimisation initiatives
  • Ensure high-quality documentation, reusable assets, and adherence to Salesforce best practices
  • Contribute to internal capability building, standards, and Field Service accelerators
  • Support pre-sales activities (when required), including solution design, estimations, and technical input
What you should bring with you:
  • 5+ years of hands-on experience delivering Salesforce Field Service solutions in customer-facing projects
  • Strong, practical experience leading Field Service implementations end to end
  • Deep understanding of field service and asset-based service processes, including work order lifecycle, scheduling, dispatch, optimisation, flows and mobile workforce enablement
  • Proven ability to implement scalable Field Service architectures aligned with complex operational requirements
  • Experience translating business needs into functional and technical Salesforce solutions
  • Confidence working with senior stakeholders, including service leaders and technical architects
  • Strong leadership, communication, and problem-solving skills
  • Salesforce certifications (e.g. Administrator, Field Service Lightning Consultant, Service Cloud Consultant, Accredited Advanced SFS Consultant, Agentforce Specialist)

Work from wherever you’re most productive – at home, in a co-working space, or in our London office. Plan your working day in a way that fits your life and supports a healthy work-life balance.

Team Events

Connect with your colleagues at regular team events – from London socials to company-wide events across Europe.

Mentorship and development

Grow with us through mentorship and development, supported by experienced colleagues along your career path. Your health matters – benefit from comprehensive private healthcare coverage.

Generous time off

Enjoy a generous holiday allowance plus additional gifted days off over Christmas.

Home office setup budget

Receive a dedicated budget to equip your home office and do your best work from day one.

Sounds like what you’re looking for? We’re very excited to get to know you, your strengths, and your talents. Use our application form to send us your documents. If you have any questions, feel free to contact us at info@fluentcx.com.

Salesforce Senior Consultant Field Service (m/f/x) employer: Salesfive Consulting GmbH

At Fluent CX, we pride ourselves on being an exceptional employer, offering a flexible work environment that allows you to thrive in your role as a Salesforce Senior Consultant. Our commitment to employee growth is evident through our mentorship programmes and development opportunities, while our vibrant work culture fosters collaboration and connection through regular team events. With comprehensive healthcare benefits and a generous holiday allowance, we ensure that our employees enjoy a healthy work-life balance, making Fluent CX a truly rewarding place to advance your career.
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Contact Detail:

Salesfive Consulting GmbH Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Salesforce Senior Consultant Field Service (m/f/x)

✨Tip Number 1

Network like a pro! Reach out to your connections in the Salesforce community, attend relevant meetups, and engage on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.

✨Tip Number 2

Showcase your expertise! Create a portfolio of your past Salesforce Field Service projects and share it during interviews. This not only highlights your skills but also demonstrates your hands-on experience in delivering solutions.

✨Tip Number 3

Prepare for those tricky interview questions! Brush up on common scenarios related to field service implementations and think about how you would tackle them. We want to see your problem-solving skills in action!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Salesforce Senior Consultant Field Service (m/f/x)

Salesforce Field Service Solutions
End-to-End Implementation
Scheduling and Dispatch Design
Capacity Planning
Technician Skills Modelling
Mobile App Configurations
Data Capture and Automation
Field Service Use Case Design
Solution Architecture Alignment
Mentoring and Guiding Teams
Risk Management
Post-Deployment Optimisation
Salesforce Best Practices
Stakeholder Engagement
Salesforce Certifications

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Salesforce Senior Consultant role. Highlight your experience with Field Service solutions and any relevant certifications. We want to see how your skills align with what we’re looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about field service and how your past experiences make you the perfect fit for our team. Let us know what excites you about this role!

Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you’ve tackled challenges in previous projects. We love seeing how you approach problem-solving, especially in complex field service transformations.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Salesfive Consulting GmbH

✨Know Your Salesforce Stuff

Make sure you brush up on your Salesforce Field Service knowledge. Be ready to discuss specific implementations you've led, the challenges you faced, and how you overcame them. This will show that you not only understand the platform but can also apply it effectively in real-world scenarios.

✨Showcase Your Leadership Skills

As a Senior Consultant, you'll be expected to lead teams and mentor others. Prepare examples of how you've guided junior consultants or managed complex projects. Highlight your communication style and how you engage with stakeholders to ensure everyone is on the same page.

✨Prepare for Scenario Questions

Expect to face scenario-based questions that test your problem-solving abilities. Think about past projects where you had to optimise scheduling or improve technician productivity. Be ready to explain your thought process and the outcomes of your decisions.

✨Align with Company Values

Research the company culture and values of the organisation you're interviewing with. Be prepared to discuss how your personal values align with theirs, especially regarding teamwork, mentorship, and digital transformation. This will demonstrate that you're not just a fit for the role, but for the company as a whole.

Salesforce Senior Consultant Field Service (m/f/x)
Salesfive Consulting GmbH

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