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- Tasks: Help clients optimise service operations with Salesforce Field Service solutions.
- Company: Join a dynamic consulting firm focused on digital transformation.
- Benefits: Flexible work options, generous holiday allowance, and comprehensive healthcare.
- Why this job: Make a real impact by improving customer satisfaction and technician productivity.
- Qualifications: 2-3 years of Salesforce Field Service experience and strong communication skills.
- Other info: Enjoy mentorship opportunities and regular team events to connect with colleagues.
The predicted salary is between 30000 - 50000 £ per year.
As a Salesforce Consultant specialising in Salesforce Field Service, you will work closely with clients to deliver solutions that optimise service operations. You’ll help organisations improve scheduling efficiency, technician productivity, and customer satisfaction by implementing and configuring Salesforce Field Service solutions.
Acting as a link between business requirements and technical implementation, you’ll support clients across industries as they modernise their field service processes - from work order management to mobile workforce enablement, while continuing to grow your Salesforce expertise.
Tasks
- Support the implementation and configuration of Salesforce Field Service solutions
- Translate business requirements into scalable Salesforce configurations, automation, and workflows
- Configure core Field Service features such as Work Orders, Service Appointments, Assets, Scheduling Features, Maintenance Plans, and Mobile App
- Assist with scheduling, dispatch, and optimisation setup under guidance from Senior Consultants and Solution Architect
- Configure Agentic field service use cases
- Collaborate with cross-functional teams to deliver projects on time and to a high standard
- Participate in discovery sessions, workshops, and user training activities
- Support go-lives and assist with post-deployment enhancements and optimisation
- Document solutions and contribute to internal best practices, accelerators, and knowledge sharing
What you should bring with you:
- 2–3 years of hands-on experience working with Salesforce Field Service
- Understanding of Field Service or asset-based service processes such as work order lifecycle, scheduling, dispatch, mobile workforce enablement and technician workflows
- Experience configuring Salesforce objects, automation, and user interfaces
- Ability to translate business requirements into functional Salesforce solutions
- Comfortable working with both technical and non-technical stakeholders
- Strong communication, problem-solving, and organisational skills
- Salesforce certifications (eg Administrator, Field Service Lightning, and Service Cloud Consultant, Agentforce Specialist)
Work from wherever you’re most productive – at home, in a co-working space, or in our London office. Plan your working day in a way that fits your life and supports a healthy work-life balance.
Team Events
Connect with your colleagues at regular team events – from London socials to company-wide events across Europe.
Mentorship and development
Grow with us through mentorship and development, supported by experienced colleagues along your career path.
Your health matters – benefit from comprehensive private healthcare coverage.
Generous time off
Enjoy a generous holiday allowance plus additional gifted days off over Christmas.
Home office setup budget
Receive a dedicated budget to equip your home office and do your best work from day one.
Sounds like what you’re looking for? We’re very excited to get to know you, your strengths, and your talents. Use our application form to send us your documents. If you have any questions, feel free to contact us at info@fluentcx.com.
Salesforce Consultant Field Service (m/f/x) employer: Salesfive Consulting GmbH
Contact Detail:
Salesfive Consulting GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Consultant Field Service (m/f/x)
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your skills as a Salesforce Consultant can specifically benefit their field service operations. Be ready to share examples of your past successes!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. This will help you get comfortable discussing your experience and answering tricky questions that may come up during the real deal.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can leave a lasting impression and keep you top of mind for the hiring team. Plus, it shows your enthusiasm for the role!
We think you need these skills to ace Salesforce Consultant Field Service (m/f/x)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Salesforce Consultant role. Highlight your experience with Salesforce Field Service and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can help us optimise service operations. Be genuine and let your personality come through.
Showcase Your Skills: Don’t forget to mention your Salesforce certifications and any hands-on experience you have. We love seeing candidates who are proactive about their professional development, so share any relevant training or workshops you've attended.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Salesfive Consulting GmbH
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce Field Service knowledge. Understand the core features like Work Orders and Service Appointments, and be ready to discuss how you've configured these in past roles. This will show that you're not just familiar with the platform but can also apply it effectively.
✨Translate Business Needs
Be prepared to demonstrate how you can translate business requirements into functional Salesforce solutions. Think of examples where you've successfully bridged the gap between technical implementation and client needs. This will highlight your problem-solving skills and your ability to communicate with both technical and non-technical stakeholders.
✨Showcase Your Collaboration Skills
Since you'll be working with cross-functional teams, think of instances where you've collaborated effectively in the past. Be ready to share how you contributed to project success and how you handle challenges when working with others. This will illustrate your teamwork abilities and adaptability.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s approach to digital transformation and their specific challenges in field service. This shows your genuine interest in the role and helps you assess if the company is the right fit for you. Plus, it gives you a chance to engage in a meaningful conversation during the interview.