At a Glance
- Tasks: Lead Salesforce implementations and optimise client service processes with innovative solutions.
- Company: Dynamic consulting firm focused on digital transformation and client success.
- Benefits: Flexible work options, generous holiday allowance, and comprehensive healthcare coverage.
- Other info: Enjoy team events and mentorship opportunities for career development.
- Why this job: Make a real impact in diverse industries while growing your skills in a supportive environment.
- Qualifications: 2-3 years of Salesforce experience and strong analytical skills.
The predicted salary is between 36000 - 60000 € per year.
As a Salesforce Consultant with a focus on Agentforce, you will work at the intersection of service operations and digital transformation. You’ll support a range of clients across industries, guiding them through the entire project lifecycle, from discovery and design to implementation and ongoing optimisation.
Tasks
- Lead or support the implementation of Agentforce solutions tailored to client-specific service processes
- Analyse business and technical requirements to design agent-centric workflows and screen flows
- Configure and optimise Salesforce components including Service Cloud, and Agentforce Accelerators
- Facilitate workshops, discovery sessions, and solution design meetings with clients
- Collaborate with cross-functional teams to deliver high-quality implementations
- Document solutions and contribute to the development of reusable assets and best practices
- Provide user training, post-deployment support, and recommendations for continuous improvement
What you should bring with you:
- 2–3 years of experience working with Salesforce Service Cloud or related service process solutions
- Familiarity with Agentforce or similar Salesforce-native toolkits
- Experience in designing and building screen flows, OmniScripts, and Agent-facing interfaces
- Strong understanding of service operations, contact centre environments, and customer support metrics
- Strong analytical thinking and ability to translate business processes into scalable technical solutions
- Confident communicator with strong stakeholder engagement skills
- Salesforce certifications such as Service Cloud Consultant, or Advanced Administrator are a plus
Work from wherever you’re most productive – at home, in a co-working space, or in our London office. Plan your working day in a way that fits your life and supports a healthy work-life balance.
Team Events
Connect with your colleagues at regular team events – from London socials to company-wide events across Europe.
Mentorship and development
Grow with us through mentorship and development, supported by experienced colleagues along your career path.
Your health matters – benefit from comprehensive private healthcare coverage.
Generous time off – Enjoy a generous holiday allowance plus additional gifted days off over Christmas.
Home office setup budget – Receive a dedicated budget to equip your home office and do your best work from day one.
Sounds like what you’re looking for? We’re very excited to get to know you, your strengths, and your talents. Use our application form to send us your documents. If you have any questions, feel free to contact us.
Salesforce Consultant Agentforce (m/f/x) in London employer: Salesfive Consulting GmbH
As a Salesforce Consultant at our London office, you will thrive in a dynamic work culture that prioritises flexibility and work-life balance, allowing you to choose where you work best. We offer comprehensive private healthcare, generous holiday allowances, and opportunities for mentorship and professional growth, ensuring that your career development is supported every step of the way. Join us for regular team events that foster collaboration and connection, making your work experience both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Consultant Agentforce (m/f/x) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the Salesforce community or related industries. Attend meetups, webinars, or even online forums to get your name out there and learn about potential job openings.
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your experience with Salesforce Service Cloud and Agentforce. Include case studies or examples of projects you've worked on to demonstrate your expertise and problem-solving abilities.
✨Tip Number 3
Prepare for interviews by practising common questions related to Salesforce implementations and service operations. Be ready to discuss how you’ve tackled challenges in past projects and how you can bring value to our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining us at StudySmarter!
We think you need these skills to ace Salesforce Consultant Agentforce (m/f/x) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Salesforce Service Cloud and Agentforce. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about digital transformation and how you can contribute to our team. Keep it engaging and personal – we love to see your personality come through.
Showcase Your Communication Skills:As a Salesforce Consultant, strong communication is key. In your application, highlight any experiences where you’ve facilitated workshops or collaborated with teams. This will show us you can engage effectively with clients and colleagues alike.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and upload your documents!
How to prepare for a job interview at Salesfive Consulting GmbH
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce Service Cloud knowledge and any experience you have with Agentforce. Be ready to discuss specific projects where you've implemented solutions, as this will show your practical understanding of the platform.
✨Showcase Your Analytical Skills
Prepare examples that highlight your analytical thinking. Think about how you've translated business processes into technical solutions in the past. This will demonstrate your ability to design agent-centric workflows and screen flows effectively.
✨Engage with Stakeholders
Since strong communication is key, practice articulating your thoughts clearly. Be prepared to discuss how you've facilitated workshops or discovery sessions, and how you’ve engaged with clients and cross-functional teams to deliver successful implementations.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the company’s approach to digital transformation or how they measure success in their service operations. This shows your genuine interest and helps you assess if it’s the right fit for you.
