Privacy Policy Specialist - Data Protection & Compliance in Bath

Welcome to Move Technologies Group Ltd's (Move Technologies) privacy policy for Customers, Members and prospective Members. Move Technologies respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you use our services and tell you about your privacy rights and how the law protects you.

This privacy policy aims to give you information on how Move Technologies collects and processes your personal data through your use of our services. Our website and app are not intended for children and we do not knowingly collect data relating to children. It is important that you read this privacy policy together with any other privacy policy or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.

Controller: Move Technologies Group Ltd (a company registered in England and Wales under company number 13904894, whose registered office is at 11 Laura Place, Bath, BA2 4BL) is the controller and responsible for your personal data (referred to as "Move Technologies", "we", "us" or "our" in this privacy policy). We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy policy.

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Changes to the privacy policy and your duty to inform us of changes: This version was last updated on 14/08/2023. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Our website and app may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website or app, we encourage you to read the privacy policy of every website you visit.

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

• Identity Data: includes full name, username or similar identifier, date of birth and gender.
• Contact Data: includes email address and telephone numbers.
• Financial Data: includes card number, expiry date and security code.
• Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us.
• Account Data: includes your email address and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
• Usage Data: includes information about how you use our website or app, products and services.
• Marketing and Communications Data: includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity.

We may also collect, store and use the following "special categories" of more sensitive personal information:

• Information about your health and any disabilities which we, or our Partners, may need to know about.
• Information about your race or ethnicity which our Partners may need to know about.

If you fail to provide personal data: Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services).

We use different methods to collect data from and about you including through:

• Direct interactions: Many of our services require you to sign up for a Move Technologies Account. When you do, we’ll ask for Identity Data.
• Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. You will receive marketing communications from us if you have signed up for our services and you have not opted out of receiving that marketing; or if you have enquired about our services and have provided opt-in consent at the point of submitting your details.

We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above:

• External Third Parties such as Partners providing services to you as a Member, acting as data controllers, based inside the EU.
• Service providers acting as processors based inside and outside the EU who provide IT and system administration services.
• Professional advisers acting as processors or joint controllers, based inside the EU, including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

Under certain circumstances, you have rights under data protection laws in relation to your personal data. If you wish to exercise any of the rights set out above, please contact us.