At a Glance
- Tasks: Coordinate and deliver exceptional group events while maximising revenue opportunities.
- Company: Join Meliá White House, a leading hotel in London’s vibrant hospitality scene.
- Benefits: Enjoy competitive salary, 28 days holiday, and worldwide staff rates.
- Other info: Opportunities for career progression across 350+ hotels globally.
- Why this job: Be part of a dynamic team creating memorable experiences for clients.
- Qualifications: Experience in event coordination and strong communication skills are essential.
The predicted salary is between 30000 - 40000 € per year.
Department: Sales
Location: London, NW1 3UP
Hotel: Meliá White House
Salary Package: Competitive salary + service charge
About Meliá White House
Located next to Regent’s Park and within walking distance of Oxford Circus and Regent Street, Meliá White House is one of London’s leading conference and events hotels. With extensive meeting spaces and a strong reputation for delivering exceptional experiences, the hotel welcomes a wide range of corporate, leisure, and international clientele.
What’s in it for you:
- Competitive salary plus service charge
- 28 days’ holiday including public holidays
- Contributory pension scheme
- Health cash plan and discounted dental cover
- Refer-a-friend bonus scheme
- Worldwide staff rates for you, your friends, and family across Meliá Hotels International hotels
- Food & beverage discounts (subject to outlet participation)
- Unlimited access to Meliá’s online learning platform
- Career progression opportunities across more than 350 hotels worldwide
- Team celebrations, recognition events, and high‑street discounts
Mission
As a Groups Sales Executive, you will play a key role in ensuring the successful planning, coordination, and delivery of groups and events from contract stage through to post‑event follow‑up. You will work closely with clients and internal departments to deliver seamless experiences while maximising revenue opportunities and ensuring exceptional customer satisfaction.
Key Responsibilities:
- Coordinate all aspects of groups and events from confirmation through to completion
- Act as the main point of contact for clients throughout the planning process
- Prepare and issue BEO batches, weekly event summaries, conference and banqueting reports, and operational documentation
- Ensure all bookings and event details are accurately loaded into SAP in a timely manner
- Conduct hotel showrounds for new and existing clients
- Liaise effectively with operational departments to ensure smooth event delivery
- Support the Groups & Events Sales Manager with operational tasks and workload allocation
- Follow up on deposits, contracts, billing instructions, and event documentation
- Meet and greet delegates and clients during events where required
- Manage client feedback and post‑event follow‑up to encourage repeat business
- Handle guest queries and complaints professionally and efficiently
- Support upselling opportunities across Food & Beverage outlets and event spaces
- Attend operational meetings and represent the department where required
- Ensure all office administration and filing systems are maintained professionally
- Build strong working relationships with internal departments and external clients
What are we looking for:
- Previous experience within Groups & Events, Meetings & Events, or hotel sales coordination
- Strong organisational and multitasking abilities
- Excellent communication and interpersonal skills
- A proactive and detail‑oriented approach
- Ability to work efficiently in a fast‑paced hospitality environment
- Passion for customer service and event delivery excellence
- Experience using hotel systems such as SAP is advantageous
- Confidence in handling operational challenges and client expectations professionally
- Flexibility and strong teamwork skills
- Eligibility to work in the UK is essential
Commitment to Diversity & Inclusion
Meliá Hotels International is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone is respected, supported, and empowered to succeed.
Group Sales Executive employer: Sales
Meliá White House is an exceptional employer located in the heart of London, offering a vibrant work culture that prioritises employee well-being and professional growth. With competitive salaries, extensive benefits including a contributory pension scheme and worldwide staff rates, as well as a commitment to diversity and inclusion, employees are empowered to thrive in their roles while enjoying the dynamic atmosphere of one of London's leading hotels.
StudySmarter Expert Advice🤫
We think this is how you could land Group Sales Executive
✨Tip Number 1
Network like a pro! Attend industry events, join relevant groups on social media, and connect with people in the hospitality sector. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers or recruiters, be ready to talk about your experience and what makes you a great fit for the Groups Sales Executive role. Keep it concise and engaging!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position. Mention something specific from your conversation to remind them of your great fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at Meliá White House.
We think you need these skills to ace Group Sales Executive
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Groups Sales Executive role. Highlight your previous experience in event coordination and sales, and don’t forget to mention any relevant software knowledge like SAP!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer service and event delivery. Share specific examples of how you've successfully managed events or client relationships in the past.
Show Off Your Communication Skills:As a Groups Sales Executive, communication is key! Make sure your application showcases your excellent interpersonal skills. Whether it’s through your writing style or how you present your experiences, let your personality come through.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Sales
✨Know Your Stuff
Before the interview, make sure you’re familiar with Meliá White House and its offerings. Research their event spaces, services, and recent news. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Experience
Prepare specific examples from your previous roles that highlight your experience in groups and events coordination. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate how you’ve successfully managed similar responsibilities.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common questions related to sales, customer service, and event management. This will help you articulate your thoughts clearly and reduce any pre-interview nerves.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready about the role, team dynamics, or company culture. This not only shows your enthusiasm but also helps you gauge if Meliá White House is the right fit for you.
