At a Glance
- Tasks: Serve trade customers, manage orders, and solve problems on the spot.
- Company: Growing KBB distribution business with a friendly team atmosphere.
- Benefits: Competitive salary, full training, and clear career progression into sales roles.
- Other info: Inclusive workplace that values diversity and promotes equality.
- Why this job: Join a dynamic team and build lasting relationships with regular trade customers.
- Qualifications: Experience in trade counter roles and strong customer service skills.
The predicted salary is between 28000 - 30000 £ per year.
Trade Counter Assistant – KBB
£28,000–£30,000 | Full training provided
Take your trade counter experience somewhere it's worth more — a growing KBB distribution business paying £28,000–£30,000, with a genuine route into sales.
What's in it for you:
- £28,000–£30,000 depending on experience — a real step up on typical counter wages
- Full KBB product training from day one — your counter skills transfer, the rest is taught
- A proven path: counter staff here progress into field sales and branch roles as the business grows
- A small, down-to-earth team — no corporate nonsense, everyone mucks in
- Busy, sociable days built on regulars, not strangers
You’ll be the face of the Hillington branch for professional trade customers — bathroom installers, fitters and building trades who come back week after week. Serving at the counter, pricing orders, sorting problems on the spot and building the rapport that keeps regulars regular. The same trade counter craft you use now — in a sector that’s growing and a business that rewards it.
Essential:
- Trade counter experience — from any merchant, trade desk or DIY retailer.
- Sharp and reliable when the counter's busy, genuinely good with trade customers
- Happy grafting in a fast, practical, muck-in environment
Our client is an equal opportunities employer and welcomes applications from candidates of all backgrounds. They are committed to building a diverse, inclusive workforce and actively promote equality and belonging across their business.
StudySmarter Expert Advice🤫
We think this is how you could land Telephone Adviser in Milton
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Sales Recruit UK, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Sales Recruit UK!
We think you need these skills to ace Telephone Adviser in Milton
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Sales Recruit UK, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Sales Recruit UK and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Sales Recruit UK that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Sales Recruit UK
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
