Convergence Group in Manchester is looking for a 1st Line NOC Engineer. This role focuses on delivering exceptional customer service by resolving technical issues. You will troubleshoot LAN/WAN connectivity problems, collaborate with field engineers, and manage incidents using ServiceNow.
The ideal candidate will have at least 1 year's support experience, strong communication skills, and a solid understanding of networking technologies. A competitive salary between £28,000 and £36,000, along with benefits including private medical insurance, is offered.
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