At a Glance
- Tasks: Build and manage client accounts, drive sales growth, and create exceptional experiences.
- Company: The Grand Hotel Leicester, a flagship hotel with a vibrant relaunch.
- Benefits: Career development opportunities and access to a wider sales network.
- Other info: Dynamic role with opportunities for creativity and travel.
- Why this job: Shape the future of a leading hotel and make a real impact in the hospitality industry.
- Qualifications: 5 years in sales, degree in Hospitality or Business, and strong communication skills.
The predicted salary is between 40000 - 50000 € per year.
The Grand Hotel Leicester is seeking an experienced Sales Manager. Reporting to the General Manager, you will be responsible for building and managing a portfolio of accounts, developing new business opportunities, maintaining strong client relationships, and achieving individual KPIs that support wider business targets. You will play a key role in driving commercial growth and establishing The Grand Hotel Leicester as a leading destination for corporate, leisure, and events business across the region, while promoting the hotel’s brand and offerings both locally and within the wider regional market.
The Sales Manager is responsible for:
- Developing and managing a strategic portfolio of accounts, proactively prospecting new clients and nurturing long-term relationships to deliver agreed room, MICE, and F&B revenue targets across assigned market segments and drive sustainable revenue growth.
- Executing targeted sales action plans across local and regional markets, identifying opportunities to cross-sell and maximise profitability.
- Leading client engagement initiatives, including account reviews, trade shows, presentations, and negotiations, to convert opportunities into measurable business outcomes.
- Analysing and reporting on sales performance, maintaining accurate CRM records to inform decision-making, KPI tracking, and forecasting.
- Ensuring commercial and contractual compliance, adhering to pricing strategies, licensing requirements, and company policies while optimising margin performance.
- Monitoring market intelligence, competitor activity, and sector trends to proactively adapt account strategies and capitalise on emerging opportunities.
- Representing the hotel brand as an ambassador, delivering exceptional client experiences and fostering strong relationships with stakeholders.
To be successful in the role of Sales Manager, we require:
- Minimum of 5 years’ experience in a sales environment.
- Degree in Hospitality, Business, or related field, or equivalent professional experience.
- Experience within hospitality or serviced apartments is desirable.
- Knowledge of Office 365 suite and Property Management Systems (PMS) an advantage.
- Excellent interpersonal and communication skills, with the ability to adapt to a range of audiences.
- Strong organisational and time-management skills.
- Fluent in English, both written and spoken.
- Ability and willingness to travel as required.
- Immaculate personal presentation.
- Creativity and confidence to find solutions to everyday challenges.
Working with us provides the following benefits to you:
- Opportunity to be part of a flagship hotel relaunch and shape the local and regional sales strategy.
- Access to Ascott’s wider sales network and career development opportunities.
Sales Manager in Leicester employer: Sales & Marketing - TGHL
The Grand Hotel Leicester is an exceptional employer, offering a dynamic work environment where you can play a pivotal role in shaping the hotel's sales strategy during its flagship relaunch. With access to Ascott’s extensive sales network, employees benefit from robust career development opportunities and a culture that values creativity and strong client relationships, making it an ideal place for those seeking meaningful and rewarding employment in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager in Leicester
✨Tip Number 1
Network like a pro! Attend industry events, trade shows, and local meet-ups to connect with potential clients and other professionals. Building relationships in person can really set you apart from the competition.
✨Tip Number 2
Showcase your expertise! Create a personal brand on social media or professional platforms like LinkedIn. Share insights about the hospitality industry, trends, and your successes to attract attention from hiring managers.
✨Tip Number 3
Prepare for interviews by researching The Grand Hotel Leicester thoroughly. Understand their brand, values, and market position so you can tailor your responses and demonstrate how you can contribute to their success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at The Grand Hotel Leicester.
We think you need these skills to ace Sales Manager in Leicester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Manager role. Highlight your experience in building client relationships and achieving sales targets, as these are key for us at The Grand Hotel Leicester.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've driven commercial growth and managed accounts in previous positions.
Showcase Your Skills:Don’t forget to mention your knowledge of Office 365 and any Property Management Systems you’ve used. We love seeing candidates who can hit the ground running with tech skills!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Grand Hotel Leicester.
How to prepare for a job interview at Sales & Marketing - TGHL
✨Know Your Numbers
As a Sales Manager, you'll need to demonstrate your understanding of sales metrics. Be prepared to discuss your past KPIs and how you achieved them. Bring specific examples of revenue growth you've driven and how you managed client accounts.
✨Showcase Your Relationship Skills
Client relationships are key in this role. Think of examples where you've successfully nurtured long-term partnerships or turned a challenging client into a loyal one. Highlight your interpersonal skills and adaptability to different audiences.
✨Research the Competition
Before the interview, do your homework on The Grand Hotel Leicester's competitors. Understand their strengths and weaknesses, and be ready to discuss how you can help the hotel stand out in the market. This shows initiative and strategic thinking.
✨Dress to Impress
First impressions matter, especially in hospitality. Make sure your personal presentation is immaculate. Dress professionally and ensure you convey confidence and creativity in your appearance, as this reflects the brand you’ll represent.
