This is a client-facing role combining front of house, membership sales, customer service and café/barista duties. We're looking for someone confident, professional, commercially minded and genuinely good with people. You'll be responsible for creating a premium client experience while supporting membership sales and ensuring the studio runs smoothly during your shifts. Key responsibilities include:
- Welcoming and checking in clients
- Membership and package sales
- Following up with enquiries and potential members
- Managing bookings and client queries
- Preparing coffees, matcha and other café drinks
- Processing payments
- Maintaining reception and café standards
- Completing closing procedures
- Supporting stock management
- Handling client concerns professionally
- Taking ownership of the studio while on shift
- Confident and naturally strong with people
- Comfortable with sales and targets
- Reliable, proactive and organised
- Professional and well presented
- Comfortable working independently
- Experienced in customer service, sales, hospitality, fitness, wellness, beauty or premium retail
Previous barista experience is desirable, but training can be provided. Schedule
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Front of House & Membership Sales Coordinator - Euforyc studios - London employer: Sales Marketing Group Inc
At City Rooms, we pride ourselves on being an exceptional employer in the heart of London, offering Trainee Lettings Negotiators a vibrant and high-performance culture where ambition is rewarded. With tailored development programmes, uncapped earning potential, and a supportive team environment, we empower our employees to thrive and grow within one of the most exciting industries. Join us to not only build a rewarding career but also to be part of a mission that transforms the rental experience for Londoners.
