Event Operations Administrator

Event Operations Administrator

Cheltenham Freelance No home office possible
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At a Glance

  • Tasks: Support global events by managing meeting systems and on-site logistics for live events.
  • Company: Join a dynamic team delivering unforgettable experiences at international trade shows and corporate events.
  • Benefits: Enjoy remote work, flexible hours, and all travel expenses covered for international events.
  • Why this job: Be part of a high-energy team, enhance your skills, and make a real impact in event operations.
  • Qualifications: Must be organized, detail-oriented, and have experience with meeting management platforms like Cvent.
  • Other info: A sense of humor is essential, and occasional travel to exciting locations is required.

Freelance Event Operations Administrator – c£175/DAY

6-Month Contract (potential to extend)

Remote

Supporting my client’s global team to deliver amazing experiences for their customers at live events worldwide to include B2B trade shows and C-suite events. I am seeking a Senior Operations Administrator to work directly for my client on a six-month contract (with the potential to extend).

The Global Events Operations department is a high functioning central team, creating efficient processes, organising meeting management platforms, building digital registration pages, and supporting lead capture functionality. An all-round experienced senior team administrator and operations support is required

You will be an extremely organised, enthusiastic person able to hit the ground running. A fast learner with meticulous attention to detail and comfortable working in a high-pressure environment.

RESPONSIBILTIES

The purpose of this role is to assist the Global Events Team to ensure the seamless running of my client’s corporate events

  • Creating bespoke Meeting Managementsystems per event in established software
  • On-site support at live event international tradeshows – especially relating to meeting management, sometimes customer facing
  • Creating digital registration pagesin established modular based software, scheduling reminder emails and managing reports
  • Upload sensitive data into a dedicated in-house system
  • Cross check data is published accurately
  • Tracking and reporting on any issues
  • Escalating potential delays
  • Liaise between departments, take minutes and track action items
  • Training users on the tooling you support
  • Maintain up to date process documentation
  • Reporting on activity above

EXPERIENCE AND SKILLS

  • Highly organised with an eye for detail
  • Self-starter, organisational talent, creativity, and project management skills are a must-have
  • Team player
  • Previous experience, working with Meeting Management to include creating the framework (e.g. setting up the digital pathway relating to rooms, meeting type and personnel – scheduling and rearranging in a high-pressure live environment with demanding stakeholders). Previous experience using the Jifflenow, eplanner pro, Cvent etc. platform a huge plus
  • Previous experience setting up event registration pages a bonus – ideally using platforms such as Cvent, SplashThat (similar to modular Wordpress)
  • A good understanding of the customer experience visiting tradeshows
  • Experience with databases: Excel, creating reports and pivot tables, dashboards etc.
  • Excellent verbal and written communications skills in English, further languages are beneficial but not essential
  • Proactive – identify potential issues and raise them – must be confident to speak up!
  • Presentation skills – you will be required to present information on the tools you support to large international audiences on Teams calls
  • A sense of humour is essential!

LOCATION

Remote working with some (limited) travel. Reliable high speed internet connection a must. PC provided. MUST be available for potential international travel (often, but not limited to, USA). All expenses covered.

My client is open to accommodating various working time models and scenarios. Flexibility is required with very occasional anti-social/weekend hours during live events.

Event Operations Administrator employer: Sales Exclusive Limited

As a Freelance Event Operations Administrator, you will join a dynamic global team dedicated to delivering exceptional experiences at live events worldwide. Our company fosters a collaborative and flexible work culture, offering opportunities for professional growth while supporting your work-life balance through remote arrangements and accommodating various working time models. With a focus on innovation and efficiency, we empower our employees to thrive in a high-pressure environment, ensuring that every team member's contributions are valued and recognized.
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Contact Detail:

Sales Exclusive Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Event Operations Administrator

✨Tip Number 1

Familiarize yourself with the specific software mentioned in the job description, like Jifflenow, eplanner pro, and Cvent. Having hands-on experience or even a basic understanding of these platforms will give you a significant edge during the interview process.

✨Tip Number 2

Highlight your organizational skills by preparing examples of how you've successfully managed multiple tasks under pressure in previous roles. Be ready to discuss specific situations where your attention to detail made a difference.

✨Tip Number 3

Since this role involves liaising between departments, practice articulating your communication style. Consider how you can demonstrate your ability to present information clearly and effectively, especially in a virtual setting.

✨Tip Number 4

Be prepared to discuss your proactive approach to problem-solving. Think of examples where you identified potential issues before they escalated and how you communicated those to your team or stakeholders.

We think you need these skills to ace Event Operations Administrator

Organizational Skills
Attention to Detail
Project Management
Meeting Management Experience
Experience with Jifflenow, eplanner pro, Cvent
Digital Registration Page Setup
Customer Experience Understanding
Database Management (Excel)
Report Creation and Analysis
Excellent Verbal and Written Communication Skills
Proactive Problem-Solving
Presentation Skills
Ability to Work Under Pressure
Team Collaboration
Flexibility for Travel

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in event operations and administration. Emphasize your organizational skills, attention to detail, and any previous work with meeting management platforms like Jifflenow or Cvent.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your ability to thrive in high-pressure environments. Mention specific examples of how you've successfully managed events or projects in the past.

Highlight Technical Skills: Since the role involves creating digital registration pages and using various software tools, be sure to list your technical skills clearly. Include any experience with Excel, report creation, and other relevant software.

Showcase Communication Skills: Given the importance of communication in this role, provide examples of your verbal and written communication skills. Mention any experience presenting to large audiences or liaising between departments.

How to prepare for a job interview at Sales Exclusive Limited

✨Showcase Your Organizational Skills

As an Event Operations Administrator, being highly organized is crucial. Prepare examples from your past experiences where you successfully managed multiple tasks or events simultaneously, highlighting your attention to detail and ability to work under pressure.

✨Familiarize Yourself with Relevant Software

Make sure to brush up on the specific platforms mentioned in the job description, such as Jifflenow, eplanner pro, and Cvent. Being able to discuss your experience with these tools will demonstrate your readiness to hit the ground running.

✨Prepare for Customer-Facing Scenarios

Since the role involves on-site support at live events, think of situations where you interacted with clients or stakeholders. Be ready to share how you handled challenges and ensured a positive customer experience during those interactions.

✨Emphasize Your Proactive Approach

The job requires someone who can identify potential issues before they escalate. Prepare to discuss instances where you proactively addressed problems or improved processes, showcasing your initiative and problem-solving skills.

Event Operations Administrator
Sales Exclusive Limited
S
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