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- Tasks: Be the go-to person for equipment hires and assist the sales team with customer inquiries.
- Company: Join a family-run concrete pumping firm, the UK's largest independent specialist since 1990.
- Benefits: Enjoy perks like free parking, 31 days of paid leave, and a supportive work environment.
- Why this job: Grow your skills in a vibrant office while being part of a close-knit, valued team.
- Qualifications: Experience in customer service and sales is essential; plant hire knowledge is a plus.
- Other info: Flexible shift patterns and ongoing personal development opportunities await you!
The predicted salary is between 30000 - 45000 £ per year.
Sales Advisor – Plant Hire | High Wycombe|Office-based, shift pattern | Monday to Friday, 7:00 am to 4:30 pm or 8:15 am to 5:45 pm which will normally alternate daily depending on staffing requirements| £35,000 – £45,000 negotiable, dependent on experience
Are you organised, detail-oriented, and passionate about delivering good customer service?
Our client is seeking an experienced Sales Advisor (Plant Hire) to join their team in High Wycombe.
They are a small, independent concrete pumping firm that began back in 1990. 35 years later, they still operate with the same family mindset but now employ over 50 personnel and offer Nationwide coverage. This makes them the UK’s largest independently owned concrete pumping specialists.
A trusted name in the industry — and a company people love to work for.
Why you should come and work for us?
- We Invest in your growthwith continuous personal and professional development opportunities
- Start strongwith structured onboarding and ongoing support every step of the way
- Enjoy the little perks— from free parking to complimentary drinks that keep you going
- Work where you feel inspiredin a modern, bright, and welcoming office space
- Prioritise your wellbeingwith access to a confidential Employee Assistance Programme
- Take time to rechargewith 31 days of paid leave, including all bank holidays
- Be more than a number— join a close-knit team where you’re valued, heard, and supported like family
Are you the right person for the job?
- A proven track record of providing great customer service
- Sales experience with a history of identifying upselling opportunities and following up inquiries
- Excellent communication skills and confident in dealing with customers on the telephone
- Experience working in a fast-paced operational structure where multi-tasking is a daily occurrence
- Proficient user in Excel & experience working with different systems
- Good attention to detail
- Confident and positive attitude
- Plant hire industry experience preferred, but not essential
What will your role look like?
- Being the first point of contact for all hires of both daily and weekly equipment
- Provide quotes or gather all essential information to enable a smooth handover to the sales team
- Assist the sales team with proposals, customer inquiries and business development activities, ensuring essential information is updated within the CRM system
- Communicate courteously, professionally, and promptly with customers by telephone, email and face-to-face
- Build and maintain excellent relationships with clients through superior customer service
- Diarise jobs and ensure consistency and accuracy with booking information
- Handle customer complaints or incidents with a positive solutions-focused approach
- Continually improve customer procedures, polices and standards for your department
- Grow your pump and product knowledge and keep up to date with changes to ensure you can provide high quality customer service and ensure all needs are met
- Review job tickets to ensure accuracy prior to billing.
What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!
Your data will be handled in line with GDPR.
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Sales Advisor- Plant Hire employer: Salem Area Chamber of Commerce
Contact Detail:
Salem Area Chamber of Commerce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor- Plant Hire
✨Tip Number 1
Familiarise yourself with the plant hire industry. Understanding the products and services offered will not only boost your confidence but also help you engage more effectively with potential customers during interviews.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since this role involves a lot of customer interaction, being able to convey information clearly and professionally will set you apart from other candidates.
✨Tip Number 3
Showcase your ability to multitask in a fast-paced environment. Prepare examples from your previous experience where you successfully managed multiple tasks or handled customer inquiries efficiently.
✨Tip Number 4
Demonstrate your problem-solving skills. Be ready to discuss how you've handled customer complaints or difficult situations in the past, focusing on your positive, solutions-oriented approach.
We think you need these skills to ace Sales Advisor- Plant Hire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience and customer service skills. Use specific examples that demonstrate your ability to upsell and handle inquiries effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your organisational skills. Mention your familiarity with the plant hire industry if applicable, and express why you want to work for this particular company.
Highlight Relevant Skills: In your application, emphasise your proficiency in Excel and any experience with CRM systems. Detail your communication skills and ability to multitask in a fast-paced environment.
Show Enthusiasm: Convey your enthusiasm for the role and the company culture in your application. Mention how you value being part of a close-knit team and your commitment to delivering excellent customer service.
How to prepare for a job interview at Salem Area Chamber of Commerce
✨Showcase Your Customer Service Skills
Since the role focuses heavily on customer interaction, be prepared to share specific examples of how you've provided excellent customer service in the past. Highlight any experiences where you resolved complaints or went above and beyond for a client.
✨Demonstrate Your Sales Experience
Discuss your previous sales roles and how you've successfully identified upselling opportunities. Be ready to explain your approach to following up on inquiries and how it contributed to your team's success.
✨Familiarise Yourself with the Plant Hire Industry
While industry experience isn't essential, having a basic understanding of plant hire will set you apart. Research common equipment and terminology used in the sector to show your enthusiasm and willingness to learn.
✨Prepare for Multi-tasking Scenarios
Given the fast-paced nature of the role, think of examples where you've successfully managed multiple tasks at once. Be ready to discuss how you prioritise your workload and maintain attention to detail under pressure.
