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- Tasks: Provide outstanding customer service and handle administrative duties.
- Company: Join a friendly, independent group of safe deposit centres in London.
- Benefits: Enjoy flexible working hours and a competitive salary.
- Why this job: Be part of a supportive team with opportunities for long-term growth.
- Qualifications: 1 year of customer service experience and excellent communication skills required.
- Other info: Work every weekend and two flexible weekdays; apply now!
2 days ago Be among the first 25 applicants
Client Services Administrator | North London | 4 Days | £13 per hour
Our client is an exclusive independent group of safe deposit centres in London. They have a regular and diverse client base.
They pride themselves on having a friendly and diverse working environment whilst keeping a professional tone to their business. Their highly trained teams enjoy their role, and many have stayed for over a decade.
They are currently a professional team of 15 people and are excited about the opportunity to welcome a new customer service administrator as they continue to grow their business.
Are you the right person for the job?
- A minimum of 1 years\’ experience in a customer service role
- Excellent client-facing skills and a professional, friendly manner
- High attention to detail and strong organisational skills
- Fluent English, both written and spoken, to a high standard
- An understanding of the importance of confidentiality
- The ability to pass an enhanced CRB check (carried out by us)
Availability To Work
Every Saturday and Sunday, 9 am – 5 pm
Two weekdays, 9 am – 6 pm – flexible on which days
What will your role look like?
- Providing outstanding face-to-face service to clients
- Handling telephone enquiries with professionalism and accuracy
- Responding to client emails promptly and clearly
- Carrying out general administrative duties as required
What can you expect in return?
- Competitive salary
- Flexible working hours tailored to the right candidate
- Supportive and diverse team environment
- Opportunity for long-term growth and stability
What\’s next? It\’s easy! Click “APPLY” now! We can\’t wait to hear from you!
Your data will be handled in line with GDPR.
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Seniority level
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Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
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Job function
Customer Service
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Industries
Administrative and Support Services
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Client Services Administrator employer: Salem Area Chamber of Commerce
Contact Detail:
Salem Area Chamber of Commerce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Administrator
✨Tip Number 1
Familiarise yourself with the company’s values and culture. Since they pride themselves on a friendly and diverse working environment, showing that you align with these values during any interactions can set you apart.
✨Tip Number 2
Prepare to demonstrate your client-facing skills in a practical way. Think of examples from your previous roles where you provided excellent customer service, as this will be crucial in the interview process.
✨Tip Number 3
Highlight your organisational skills by discussing how you manage multiple tasks or priorities. This role requires strong attention to detail, so be ready to share specific strategies you use to stay organised.
✨Tip Number 4
Be prepared for the enhanced CRB check by ensuring all your documentation is in order. Understanding the importance of confidentiality is key, so consider discussing how you've handled sensitive information in past roles.
We think you need these skills to ace Client Services Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, particularly any roles where you've demonstrated excellent client-facing skills. Use specific examples to showcase your attention to detail and organisational abilities.
Craft a Strong Cover Letter: Write a cover letter that reflects your understanding of the importance of confidentiality and your professional yet friendly approach. Mention your availability and how it aligns with the job requirements.
Highlight Relevant Skills: In your application, emphasise your fluency in English, both written and spoken. Provide examples of how you've successfully handled client enquiries and administrative tasks in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application demonstrates your attention to detail and professionalism, which are key for this role.
How to prepare for a job interview at Salem Area Chamber of Commerce
✨Showcase Your Customer Service Skills
Since the role requires excellent client-facing skills, be prepared to discuss your previous customer service experiences. Share specific examples where you handled difficult situations or went above and beyond for a client.
✨Demonstrate Attention to Detail
Highlight your organisational skills by discussing how you manage tasks and ensure accuracy in your work. You might want to mention any tools or methods you use to stay organised and detail-oriented.
✨Understand Confidentiality
Given the importance of confidentiality in this role, be ready to explain your understanding of it. Discuss any relevant experiences where you had to handle sensitive information and how you ensured its security.
✨Prepare for Flexibility Questions
As the job requires working weekends and flexible weekdays, think about your availability and be honest about it. Employers appreciate candidates who are upfront about their schedules and can adapt to the needs of the business.
