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For Companies At a Glance
- Tasks: Lead the front-of-house experience and create unforgettable guest journeys.
- Company: Join the innovative Thesleff Group, known for exceptional dining experiences.
- Benefits: Enjoy private medical insurance, paid sick leave, and free meals on duty.
- Why this job: Be the face of a new restaurant and make your mark in hospitality.
- Qualifications: Experience in a leadership role in upscale dining and a passion for guest care.
- Other info: Opportunities for career growth in a people-focused culture.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a dynamic and charismatic Maitre'd to lead the front-of-house guest experience at Sale e Pepe Mare, our exciting new opening in early 2026. As the face of the restaurant, you will oversee the host and reception team, orchestrate the flow of service from door to table, and set the tone for unforgettable guest journeys. If you are a guest care guru with a can-do attitude, bags of personality, and a passion for hospitality, this is your chance to make your mark at the launch of one of London's newest restaurants. Join our award-winning team and be part of creating the next chapter in our group's legacy.
About Us
Thesleff Group is an innovative and expanding hospitality group, operating a portfolio of high-end venues including Los Mochis, Sale e Pepe, Viajante87, Juno Omakase, Luna Omakase, and more exciting concepts on the horizon. Our venues are known for exceptional culinary experiences, best-in-class service, and innovative design, and we are committed to delivering excellence at every level of the business. Sale e Pepe Mare will bring the spirit of our iconic Knightsbridge restaurant to a new location, blending heritage with modern elegance.
Key Responsibilities:
- Lead all aspects of the reception and hosting function, ensuring smooth and seamless guest arrivals, seating, and departures.
- Act as the ambassador of the restaurant, greeting and engaging guests with warmth, professionalism, and charm.
- Manage seating allocations to maximise covers while maintaining a refined guest experience.
- Work closely with the management team to coordinate service flow and ensure exceptional communication between front-of-house and back-of-house.
- Recruit, train, and inspire the reception and host team, setting high standards for guest care and service delivery.
- Resolve guest concerns with confidence and discretion, always protecting the reputation of the restaurant.
- Uphold and enforce all restaurant policies, standards, and procedures.
- Drive innovation and continuous improvement, striving for excellence in every member and guest interaction.
Benefits include:
- Private medical insurance.
- Paid sick leave.
- Study support scheme.
- Free meals while on duty.
- 50% off when visiting the restaurant with family & friends.
- People-focused culture.
- Career development and growth opportunities across the Thesleff Group as we expand.
Requirements/Skills:
- Proven experience as a Maitre'd, Reception Manager, or similar leadership role in a high-volume, upscale dining environment.
- Exceptional customer service skills and a genuine passion for creating outstanding guest experiences.
- Excellent organisational and time management skills, with the ability to multitask and prioritise effectively.
- Strong leadership, problem-solving, and decision-making abilities, with a proactive, hands-on approach.
- Impeccable personal presentation and communication skills.
Thesleff Group is an equal-opportunity employer committed to diversity and inclusion within the workplace. We encourage applications from all qualified individuals regardless of race, colour, religion, sex, national origin, age, disability, or other legally protected status.
Ma Tre D\' - New Opening - Sale e Pepe Mare in London employer: Sale e Pepe
Contact Detail:
Sale e Pepe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ma Tre D\' - New Opening - Sale e Pepe Mare in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, and industry contacts to let them know you're on the hunt for a Maitre'd role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get social! Follow Sale e Pepe Mare and other Thesleff Group venues on social media. Engage with their posts and show your enthusiasm for their brand – it could catch the eye of the hiring team!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios you might face as a Maitre'd. Think about how you'd handle guest complaints or manage a busy service – confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in being part of our exciting new opening.
We think you need these skills to ace Ma Tre D\' - New Opening - Sale e Pepe Mare in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of charm and warmth into your words. Remember, as a Maitre'd, you'll be the face of our restaurant, so show us why you'd be perfect for that role!
Tailor Your Application: Make sure to tailor your application specifically for the Maitre'd position at Sale e Pepe Mare. Highlight your relevant experience in high-end dining and any leadership roles you've had. We love seeing how your background aligns with our vision for exceptional guest experiences!
Be Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows us you’re keen on joining our team at Thesleff Group!
How to prepare for a job interview at Sale e Pepe
✨Know the Venue Inside Out
Before your interview, make sure you research Sale e Pepe Mare thoroughly. Familiarise yourself with its concept, menu, and the overall vibe. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Guest Care Skills
As a Maitre'd, your ability to create memorable guest experiences is crucial. Prepare examples from your past roles where you went above and beyond for guests. Highlight your problem-solving skills and how you handled challenging situations with grace.
✨Demonstrate Leadership Qualities
Be ready to discuss your leadership style and how you inspire your team. Think of specific instances where you trained or motivated staff to deliver exceptional service. This will illustrate your capability to lead the reception and hosting function effectively.
✨Dress to Impress
First impressions matter, especially in hospitality. Dress smartly and ensure your personal presentation is impeccable. This reflects your understanding of the industry standards and sets the tone for your professionalism during the interview.
