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- Tasks: Lead the front-of-house experience and create unforgettable guest journeys.
- Company: Join the innovative Thesleff Group, known for exceptional dining experiences.
- Benefits: Enjoy private medical insurance, paid sick leave, and 50% off meals with friends.
- Why this job: Be the face of a new restaurant and make your mark in hospitality.
- Qualifications: Experience in a leadership role in upscale dining and a passion for guest care.
- Other info: Dynamic career growth opportunities as we expand our exciting venues.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a dynamic and charismatic Maitre’d to lead the front-of-house guest experience at Sale e Pepe Mare, our exciting new opening in early 2026. As the face of the restaurant, you will oversee the host and reception team, orchestrate the flow of service from door to table, and set the tone for unforgettable guest journeys. If you are a guest care guru with a can-do attitude, bags of personality, and a passion for hospitality, this is your chance to make your mark at the launch of one of London’s newest restaurants. Join our award-winning team and be part of creating the next chapter in our group’s legacy.
About Us
Thesleff Group is an innovative and expanding hospitality group, operating a portfolio of high-end venues including Los Mochis, Sale e Pepe, Viajante87, Juno Omakase, Luna Omakase, and more exciting concepts on the horizon. Our venues are known for exceptional culinary experiences, best-in-class service, and innovative design, and we are committed to delivering excellence at every level of the business. Sale e Pepe Mare will bring the spirit of our iconic Knightsbridge restaurant to a new location, blending heritage with modern elegance.
Key Responsibilities:
- Lead all aspects of the reception and hosting function, ensuring smooth and seamless guest arrivals, seating, and departures.
- Act as the ambassador of the restaurant, greeting and engaging guests with warmth, professionalism, and charm.
- Manage seating allocations to maximise covers while maintaining a refined guest experience.
- Work closely with the management team to coordinate service flow and ensure exceptional communication between front-of-house and back-of-house.
- Recruit, train, and inspire the reception and host team, setting high standards for guest care and service delivery.
- Resolve guest concerns with confidence and discretion, always protecting the reputation of the restaurant.
- Uphold and enforce all restaurant policies, standards, and procedures.
- Drive innovation and continuous improvement, striving for excellence in every member and guest interaction.
Benefits include:
- Private medical insurance.
- Paid sick leave.
- Study support scheme.
- Free meals while on duty.
- 50% off when visiting the restaurant with family & friends.
- People-focused culture.
- Career development and growth opportunities across the Thesleff Group as we expand.
Requirements/Skills:
- Proven experience as a Maitre’d, Reception Manager, or similar leadership role in a high-volume, upscale dining environment.
- Exceptional customer service skills and a genuine passion for creating outstanding guest experiences.
- Excellent organisational and time management skills, with the ability to multitask and prioritise effectively.
- Strong leadership, problem-solving, and decision-making abilities, with a proactive, hands-on approach.
- Impeccable personal presentation and communication skills.
Thesleff Group is an equal-opportunity employer committed to diversity and inclusion within the workplace. We encourage applications from all qualified individuals regardless of race, colour, religion, sex, national origin, age, disability, or other legally protected status.
Maître d\' - New Opening in London employer: Sale e Pepe of Knightsbridge Ltd
Contact Detail:
Sale e Pepe of Knightsbridge Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maître d\' - New Opening in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even pop into restaurants to chat with staff. You never know who might have a lead on that perfect Maitre’d position!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your charisma shine through. Remember, they’re looking for someone who can create unforgettable guest experiences, so be engaging and memorable.
✨Tip Number 3
Practice makes perfect! Before any interviews, rehearse common questions and scenarios you might face as a Maitre’d. This will help you feel more confident and ready to showcase your skills in leading a front-of-house team.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining our team. It shows initiative and gives us a chance to see your enthusiasm for being part of the Thesleff Group family.
We think you need these skills to ace Maître d\' - New Opening in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of charm and warmth into your words. Remember, as a Maitre’d, you’ll be the face of our restaurant, so show us why you’re the perfect fit!
Tailor Your Experience: Make sure to highlight your relevant experience in high-end dining environments. We’re looking for someone who knows the ins and outs of guest care, so share specific examples of how you've created unforgettable experiences in your previous roles. This is your chance to impress us!
Be Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points if it helps, and make sure to cover all the key responsibilities mentioned in the job description. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows us you’re keen to join our team at Sale e Pepe Mare right from the start!
How to prepare for a job interview at Sale e Pepe of Knightsbridge Ltd
✨Know the Venue Inside Out
Before your interview, make sure you research Sale e Pepe Mare thoroughly. Familiarise yourself with its concept, menu, and the overall vibe of the restaurant. This will not only show your genuine interest but also help you answer questions about how you would enhance the guest experience.
✨Showcase Your Charisma
As a Maitre’d, your personality is key! During the interview, let your charm and warmth shine through. Practice engaging with the interviewer as if they were a guest, demonstrating your ability to create a welcoming atmosphere right from the start.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like a guest complaint or a busy service period. Think of examples from your past experiences where you successfully resolved issues or improved service flow, and be ready to share these stories.
✨Dress to Impress
First impressions matter, especially in hospitality. Dress smartly and ensure your personal presentation is impeccable. This reflects your understanding of the high standards expected at an upscale dining venue like Sale e Pepe Mare.
