At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences for guests.
- Company: La Terrazza at Sale e Pepe Mare, a prestigious restaurant in The Langham, London.
- Benefits: Competitive pay, private healthcare, free meals, and generous dining discounts.
- Other info: Opportunities for career development in a supportive and inclusive culture.
- Why this job: Join a vibrant team and enhance your hospitality skills in a premium environment.
- Qualifications: Previous experience in hospitality and a passion for guest service.
The predicted salary is between 31500 - 38500 £ per year.
La Terrazza at Sale e Pepe Mare, located within The Langham, London, brings the spirit of coastal Italy to one of the capital's most prestigious hotels. Combining exceptional seafood, warm Italian hospitality, and vibrant Mediterranean energy, Sale e Pepe Mare offers guests a truly memorable dining experience.
We are seeking passionate and professional Waiters / Waitresses to join our team from the end of June. Initially, you will be part of the service team on La Terrazza, our seasonal outdoor dining destination, before transitioning into the main restaurant later in the year. This is an excellent opportunity for an experienced Waiter / Waitress who enjoys delivering exceptional hospitality, building genuine connections with guests, and working within a premium restaurant environment.
The Role
As a Waiter / Waitress, you will be responsible for delivering attentive, knowledgeable, and memorable service throughout the guest journey. You will guide guests through the menu, make food and beverage recommendations, take orders accurately, and ensure every table receives warm, professional hospitality that reflects the standards of Sale e Pepe Mare.
Working closely with Supervisors, Sommeliers, Bartenders, and the wider front-of-house team, you will help create a seamless and enjoyable dining experience from arrival to departure.
Key Responsibilities
- Deliver exceptional food and beverage service to guests
- Build rapport with guests and create memorable dining experiences
- Demonstrate strong knowledge of menus, ingredients, wines, and daily specials
- Make confident food and beverage recommendations
- Take and process orders accurately
- Ensure tables are prepared and maintained to the highest standards
- Work collaboratively with kitchen, bar, and front-of-house teams
- Support smooth service flow during busy periods
- Handle guest requests and feedback professionally
- Follow all food safety, health & safety, and company procedures
About You
We are looking for a Waiter / Waitress who:
- Has previous experience as a Waiter / Waitress in a quality restaurant, hotel, or hospitality environment
- Is passionate about hospitality and guest service
- Has excellent communication and interpersonal skills
- Enjoys working in a fast-paced environment
- Demonstrates professionalism and attention to detail
- Has strong food and beverage knowledge or a willingness to learn
- Is a positive and supportive team player
- Takes pride in creating exceptional guest experiences
- Has the right to live and work in the UK
What We Offer
- Competitive pay + surplus tronc distribution
- Private healthcare after successful completion of probation
- Study support scheme
- Free meals whilst on duty
- Generous dining discounts across Thesleff Group venues
- Paid sick leave
- Career development opportunities within a growing hospitality group
- A supportive and people-focused culture
Equal Opportunities
Thesleff Group is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
Waiter or Waitress - London employer: Sale e Pepe Mare
At The Langham, London, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates diversity and inclusivity. As a Senior Sommelier at Sale e Pepe Mare, you will not only enjoy competitive salaries and excellent career development opportunities but also be part of a prestigious dining experience that values your passion for Italian wines and guest service. Join us in a luxurious environment where your expertise will be nurtured, and your contributions will make a meaningful impact on our guests' experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter or Waitress - London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sale e Pepe Mare. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Sale e Pepe Mare
Don't be shy about reaching out to Sale e Pepe Mare directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Waiter or Waitress - London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sale e Pepe Mare and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Sale e Pepe Mare
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
