At a Glance
- Tasks: Lead the reception team and create exceptional first impressions for guests.
- Company: Join Thesleff Group, a vibrant and inclusive hospitality group in London.
- Benefits: Enjoy private health insurance, paid sick leave, and 50% off dining.
- Other info: Be part of a dynamic team with exciting staff events and a people-focused culture.
- Why this job: Develop your hospitality career in a stylish summer destination with growth opportunities.
- Qualifications: Experience in a busy restaurant environment and strong leadership skills required.
Head Host - Sale e Pepe La Terrazza Join the team at one of Knightsbridge's most stylish summer destinations. Thesleff Group is looking for a warm, confident and organised Head Host to lead the reception team at Sale e Pepe La Terrazza, our vibrant outdoor dining terrace at Sale e Pepe Mare. As the first point of contact for our guests, the Head Host plays a key role in creating an exceptional first impression while leading the host team, managing reservations and ensuring every guest enjoys a seamless arrival experience. This is a fantastic opportunity for someone looking to develop their hospitality career within an ambitious and growing restaurant group. Once the La Terrazza summer season comes to an end, the Head Host role will transfer into Sale e Pepe Mare, offering continued employment through the colder months. What we're looking for As our Head Host, you will: Welcome guests with warmth and professionalism from the moment they arrive. Lead and support the host team throughout service, ensuring consistently high standards. Manage reservations and seating arrangements efficiently to maximise table flow. Coordinate closely with restaurant managers and the front-of-house team to ensure smooth operations. Handle guest enquiries in person and over the phone with confidence and care. Maintain exceptional standards of presentation at the reception area. Assist with opening and closing duties. Support the training and development of new hosts. Work efficiently during busy services while maintaining attention to detail. Bring energy, reliability and a positive attitude to every shift. Previous experience as a Head Host, Senior Host or Host/Hostess within a busy restaurant, bar or hospitality environment is essential. Strong organisational skills, confidence in leading a team and a genuine passion for delivering exceptional guest experiences are equally important. Why join Thesleff Group? We believe great hospitality starts with great people. As part of the team, you'll enjoy: Private Health Insurance 10 days fully paid sick leave 50% off when dining at our restaurants with family and friends Career development and progression opportunities Staff events and a people-focused, inclusive culture The opportunity to develop your hospitality career within one of London's most exciting hospitality groups Whether you're already working as a Head Host or you're ready to take the next step into a leadership role within a professional restaurant environment, we'd love to hear from you. Equal Opportunities Thesleff Group is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Head Host/ess - London employer: Sale e Pepe Mare
Thesleff Group is an exceptional employer that prioritises great hospitality through its dedicated team. Located in the vibrant area of Knightsbridge, employees benefit from a supportive and inclusive work culture, comprehensive health insurance, and opportunities for career progression within one of London's most exciting restaurant groups. With a focus on employee development and a commitment to diversity, joining Thesleff Group means being part of a dynamic environment where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Head Host/ess - London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sale e Pepe Mare. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Sale e Pepe Mare
Don't be shy about reaching out to Sale e Pepe Mare directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Host/ess - London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sale e Pepe Mare and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Sale e Pepe Mare
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
