At a Glance
- Tasks: Lead a dynamic team and ensure exceptional guest experiences at a prestigious Italian restaurant.
- Company: Join the iconic Sale e Pepe in Knightsbridge, a staple of London dining since 1974.
- Benefits: Enjoy competitive salary, private health insurance, and 50% off dining with friends and family.
- Other info: Great career progression opportunities within a growing hospitality group.
- Why this job: Be part of a vibrant culture and play a key role in a renowned restaurant's success.
- Qualifications: Experience in premium hospitality and strong leadership skills are essential.
We are looking for an experienced Assistant General Manager to join the leadership team at Sale e Pepe, our iconic Italian restaurant in the heart of Knightsbridge.
What's in it for you?
- Competitive salary
- Tronc
- Private Health Insurance
- 10 days fully paid sick leave
- 50% off when dining across our restaurants with family and friends
- Career development and progression within a growing hospitality group
- Regular team events and a people-focused culture
- The opportunity to play a key role in one of London's most established Italian restaurants
About Sale e Pepe
A Knightsbridge institution since 1974, Sale e Pepe combines the warmth and generosity of Italian hospitality with the standards expected of one of London's most prestigious neighbourhoods. Following an extensive refurbishment, Sale e Pepe entered a new chapter as part of Thesleff Group, while retaining the character, energy and loyal following that have made the restaurant such an enduring London favourite.
We are now looking for an accomplished Assistant General Manager who can help lead the restaurant day-to-day, inspire the team and consistently deliver an exceptional guest experience.
The role
As Assistant General Manager, you will work closely with the General Manager and wider management team to oversee all aspects of the restaurant operation. This is a hands-on leadership position. You will be visible on the floor, confident leading busy services and comfortable making decisions in a fast-paced, high-end environment.
You will:
- Support the General Manager with the overall day-to-day operation of Sale e Pepe
- Lead, motivate and develop the front-of-house team
- Maintain exceptional standards of service, hospitality and presentation
- Build genuine relationships with our guests, including our regular and VIP clientele
- Take ownership of busy services and ensure the restaurant operates smoothly
- Support recruitment, onboarding, training and development of the team
- Drive commercial performance while maintaining the guest experience
- Work closely with the kitchen and senior leadership team
- Support with rotas, labour management, stock control and operational administration
- Help create a positive, accountable and high-performing culture
About you
We are looking for an Assistant General Manager with significant experience within premium, luxury or high-volume restaurants. You will be a confident and engaging leader who understands that exceptional hospitality comes from both attention to detail and genuine personality.
You should have:
- Previous experience as an Assistant General Manager, Restaurant Manager or similar senior restaurant leadership role
- Experience within premium or high-end hospitality
- Strong operational and commercial awareness
- Excellent people-management and team-development skills
- Confidence managing high-volume services without compromising standards
- A natural ability to build relationships with guests
- Strong communication and organisational skills
- A genuine passion for restaurants, hospitality and service
This is an excellent opportunity for an ambitious Assistant General Manager to join an established Knightsbridge restaurant while becoming part of the continued growth of Thesleff Group. If you are an experienced Assistant General Manager looking for your next challenge, we would love to hear from you.
Equal Opportunities
Thesleff Group is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
Assistant General Manager - London employer: Sale e Pepe Knightsbridge
Sale e Pepe Knightsbridge is an exceptional employer, offering a vibrant and supportive work culture in one of London's most iconic Italian restaurants. With competitive salaries, staff meals, and ongoing training opportunities, employees can thrive and develop their hospitality careers while being part of a dedicated team that values inclusivity and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager - London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sale e Pepe Knightsbridge. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Sale e Pepe Knightsbridge
Don't be shy about reaching out to Sale e Pepe Knightsbridge directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant General Manager - London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sale e Pepe Knightsbridge and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Sale e Pepe Knightsbridge
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
