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- Tasks: Lead training workshops and support customers on plumbing solutions.
- Company: Top plumbing solutions company in the UK with a strong reputation.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Why this job: Make a difference by educating others and enhancing product knowledge.
- Qualifications: Experience in plumbing and heating systems, plus strong communication skills.
- Other info: Join a dynamic team focused on innovation and customer satisfaction.
The predicted salary is between 42000 - 84000 £ per year.
A leading plumbing solutions company in the UK is seeking a Training and Technical Support Manager to educate re-sellers, customers, and employees on their product range. This role involves developing training workshops, supporting customer inquiries, and collaborating with the R&D team for product education.
Ideal candidates will have experience in plumbing and heating systems, be self-motivated, and confident in delivering training to various audiences.
Senior Technical Training & Support Lead in Sunderland employer: Salamander Pumps
Contact Detail:
Salamander Pumps Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Training & Support Lead in Sunderland
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend plumbing and heating events, and join relevant online forums. The more people you know, the better your chances of landing that Senior Technical Training & Support Lead role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your training workshops or any technical support you've provided in the past. This will give potential employers a taste of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by brushing up on common plumbing and heating systems questions. Be ready to discuss how you would approach training different audiences, as this is key for the role. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and showcase your passion for the role. Plus, it shows you're serious about joining our team.
We think you need these skills to ace Senior Technical Training & Support Lead in Sunderland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in plumbing and heating systems. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant skills and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about training and technical support. We love seeing enthusiasm, so let us know what excites you about this opportunity.
Showcase Your Training Experience: Since this role involves delivering training workshops, be sure to include any previous experience you have in this area. We’re looking for someone who can confidently engage with different audiences, so share examples of your past successes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Salamander Pumps
✨Know Your Stuff
Make sure you brush up on your knowledge of plumbing and heating systems. Familiarise yourself with the company's product range and be ready to discuss how you would educate others about these products.
✨Showcase Your Training Skills
Prepare to demonstrate your training techniques. Think of examples where you've successfully delivered workshops or training sessions in the past, and be ready to explain your approach to engaging different audiences.
✨Collaborate Like a Pro
Since this role involves working with the R&D team, be prepared to discuss how you would collaborate with them. Share any experiences you have in cross-functional teamwork and how it benefited your training initiatives.
✨Be Ready for Customer Scenarios
Anticipate questions about handling customer inquiries. Prepare some scenarios where you resolved issues or provided support, highlighting your problem-solving skills and customer service approach.
