At a Glance
- Tasks: Assist in managing the shop and ensure smooth operations.
- Company: Join a supportive charity focused on community impact.
- Benefits: Enjoy staff discounts and an Employee Assistance Programme for wellbeing.
- Other info: Flexible part-time hours with opportunities for personal growth.
- Why this job: Make a difference while gaining valuable retail experience.
- Qualifications: Organised, proactive, and people-focused individuals are encouraged to apply.
The predicted salary is between 9.9 - 12.1 £ per hour.
Location: Saint Catherine’s Shop - Helmsley
Hours: Part-time (12 hours per week)
Saint Catherine’s is looking for an organised, proactive, and people-focused Assistant Manager for our charity shop in Helmsley. The Assistant Manager will take responsibility for managing the shop in the absence of the Shop Manager, including during days off, annual leave, and sickness cover. The role will involve working at least one day over the weekend. This role is key to maintaining the smooth operation of the shop and upholding the high standards expected across our retail network.
Shop Operations
- Assist the Shop Manager with the day-to-day running of the shop.
- Take full responsibility for the shop in the manager’s absence, ensuring all procedures and standards are maintained.
- Ensure the shop is clean, safe, and welcoming for customers, donors, and volunteers.
- Support with the processing, pricing, and display of donated and new goods to maximise sales potential.
- Maintain accurate till and cash handling procedures in line with Saint Catherine’s policies.
- Contribute to achieving sales targets and key performance indicators (KPIs).
As part of our team, you’ll benefit from:
- A supportive, inclusive, and collaborative working environment
- Employee Assistance Programme to support your wellbeing
- Staff discounts in our Saint Catherine’s charity shops
Assistant Shop Manager in Helmsley employer: Saintcatherines
Saint Catherine’s in Scarborough is an exceptional employer, offering a supportive and compassionate work environment for Healthcare Assistants dedicated to providing high-quality palliative care. With flexible shift options, comprehensive training programmes, and access to the NHS pension scheme, employees are encouraged to grow professionally while making a meaningful impact in the lives of patients and their families. The culture here prioritises teamwork and empathy, ensuring that every staff member feels valued and empowered in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager in Helmsley
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Saintcatherines, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Assistant Shop Manager in Helmsley
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Saintcatherines that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Saintcatherines will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Saintcatherines and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Saintcatherines
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Saintcatherines, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Saintcatherines!
