Caretaker / Sportshall Attendant

Job Description for Sports Hall Attendant

Role Purpose

To provide operational support for the Sports Hall and school premises during lettings and community use. The Sports Hall Attendant is responsible for welcoming hirers, opening and locking up the facility, setting up equipment, maintaining basic health and safety, and carrying out day-to-day cleaning and basic administrative tasks.

Key Duties & Responsibilities

Site Security & Lettings Facilitation

• Responsible for executing opening, unlocking, and locking-up procedures for the Sports Hall and associated facilities during lettings and out-of-hours hire.
• Act as the primary point of contact during evening and weekend lettings, greeting hirers, verifying bookings, and providing reception/customer service duties.
• Ensure key holding and site access are strictly controlled following trust and school security protocols.
• Conduct regular site walks during lettings to monitor visitor access, site security, and user adherence to facility rules.
• Setup, Cleaning & General Operations
• Set up and dismantle sports equipment, tables, and facilities safely as required by letting agreements.
• Responsible for the day-to-day cleaning of designated areas (sports hall, changing rooms, toilets, corridors, and reception) to ensure high standards of hygiene.
• Carry out emergency cleaning as required, including body fluids (e.g., vomit, urine) following hygiene and safety guidelines.
• Ensure all tools, equipment, and cleaning chemicals are safely stored in accordance with COSHH regulations.

Health, Safety & Compliance

• Carry out routine Health & Safety checks, ensuring fire exits, walkways, and emergency escape routes remain clear and unblocked.
• Assist in basic safety procedures, including reporting defects, hazards, or maintenance requirements immediately to the Line Manager.
• Work safely in accordance with COSHH guidelines, risk assessments, and safe working method statements.
• Safely carry out manual handling tasks (e.g., moving equipment, furniture, or stock) adhering to safe practices.
• Maintain alertness to site safety in varying conditions, including working in inclement weather or dirty spaces when necessary.

Customer Care, Administration & Safeguarding

• Deliver friendly, helpful "front of house" reception support to all community hirers, visitors, and sports groups.
• Maintain accurate manual or digital records related to lettings, incident reports, shift handovers, and repairs logs as required.
• Comply strictly with all school and Trust policies relating to child protection, safeguarding, security, and confidentiality, reporting any concerns promptly to the Designated Safeguarding Lead or Line Manager.
• Wear prescribed uniform and Personal Protective Equipment (PPE) at all times while on duty.

These duties should be regarded as neither exclusive nor exhaustive. The post holder may be required to undertake other reasonably determined duties appropriate to the grade and casual nature of the post.

Person Specification

Skills/Knowledge Essential / Desirable

Basic awareness of Health & Safety principles (e.g., manual handling, basic COSHH) Essential

Strong interpersonal and customer service skills for reception duties Essential

Ability to communicate effectively with hirers, sports groups, visitors, and school staff Essential

Ability to work independently, show initiative, and manage time during unsupervised shifts Essential

Understanding of safeguarding policies and procedures within an educational environment Essential

Knowledge of basic site maintenance, sports equipment setups, or cleaning practices Desirable

Experience/Qualifications/Training etc.

Essential/ Desirable

• Experience working in a customer-facing, sports facility, community centre, or school environment Essential
• First Aid certification (or willingness to undertake training) Essential
• Willingness to undertake mandatory training relevant to the role (e.g., safeguarding, manual handling, COSHH) Essential
• Work Related Circumstances (including Working Conditions) Essential/ Desirable
• High degree of flexibility to work casual, unsociable hours (mornings, evenings, weekends, and holidays) Essential
• Physical capability to undertake manual handling tasks and moving of heavy sports equipment Essential
• Ability to maintain strict confidentiality regarding school matters Essential
• Able to work unsociable hours when required Essential

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