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- Tasks: Support shop operations, ensuring excellent customer service and stock management.
- Company: Join a caring organisation that values people and community.
- Benefits: Earn £13.33 per hour with flexible hours and wellbeing support.
- Other info: Great opportunities for personal growth and development in a supportive environment.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: No specific qualifications required; just a passion for helping others.
The predicted salary is between 13 - 13 £ per hour.
Location: Various, Harrogate / Richmond
Hours: flexible zero hours contract
Salary: £13.33 per hour
Closing date: 10th May 2026 (the advert may close early if we receive a sufficient number of suitable applications)
About the role
The Retail Support Assistant will provide flexible cover in the absence of the Shop Manager or Assistant Manager, helping ensure smooth operations across multiple locations. This role supports the day‑to‑day running of the shop, maintaining high standards of customer service, stock management, visual merchandising, and volunteer engagement.
Benefits
- We put people first in all that we do, including our own team
- Wellbeing and resilience support with a dedicated team by your side
- Flexible and hybrid working for many roles
- A supportive and caring environment
- Opportunities to grow, develop and progress, with a culture of lifelong learning
Values
- We put the people who use our services at the heart of everything we do
- We are caring and compassionate
- We are personal and supportive in our approach
- We engage positively
- We are responsive
- We are driven to do better
- We are fair
- We are professional
- We work collaboratively
- We are accountable
Equal Opportunity
We positively encourage applications from all sections of the community, regardless of gender, race, faith, disability, age, or sexual orientation. As part of our commitment to equality, diversity and inclusion, we collect and monitor EDI data of applicants to help us ensure that our policies and procedures are effective in promoting equality. The information you provide in the Equality, Diversity, and Inclusion section of the application form will have no bearing on your application, it is only used for diversity monitoring and is not visible to hiring managers.
Safeguarding and Pre‑Employment Checks
We believe that children, young people and adults should never experience abuse of any kind. Our safer recruitment and safeguarding processes help protect those accessing our services. We will need to complete satisfactory pre‑employment checks before appointing you. These include identity checks, DBS clearance at an appropriate level for the role, verification of right to work in the UK, employment references and employment history. We will cover the cost of these.
Bank Retail Support Assistant in Richmond employer: Saint Michael's Hospice (North Yorkshire Hospice Care)
Contact Detail:
Saint Michael's Hospice (North Yorkshire Hospice Care) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Retail Support Assistant in Richmond
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the banking sector. A personal recommendation can go a long way in landing that Retail Support Assistant role.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Visit our website regularly and apply directly for roles that catch your eye. The earlier you apply, the better your chances!
✨Tip Number 3
Prepare for interviews by practising common questions related to customer service and teamwork. Show us how you embody our values of compassion and professionalism during your chat!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can keep you fresh in the interviewer’s mind and shows your enthusiasm for the role. We love seeing candidates who are genuinely interested!
We think you need these skills to ace Bank Retail Support Assistant in Richmond
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Bank Retail Support Assistant. We want to see how you can contribute to our team and support our values!
Showcase Your Customer Service Skills: Since this role is all about maintaining high standards of customer service, be sure to include examples of how you've excelled in similar situations. We love seeing candidates who are caring and compassionate!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of what makes you a great fit for us.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Saint Michael's Hospice (North Yorkshire Hospice Care)
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Bank Retail Support Assistant. Familiarise yourself with customer service standards, stock management, and visual merchandising. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this role involves engaging with volunteers and customers, be prepared to share examples of how you've successfully worked with others in the past. Highlight your ability to maintain a supportive and caring environment, as this aligns with the company's values.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing stock or dealing with a difficult customer. Think of relevant experiences where you’ve demonstrated problem-solving skills and adaptability, as these are crucial for the role.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask insightful questions about the team culture, training opportunities, or how they support employee wellbeing. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.