At a Glance
- Tasks: Be the friendly face of our company, welcoming visitors and ensuring a smooth experience.
- Company: Join Saint-Gobain, a leader in sustainable construction with a vibrant culture.
- Benefits: Enjoy a supportive work environment with flexible options and opportunities for growth.
- Other info: Diverse workplace with a commitment to inclusivity and innovation.
- Why this job: Make a real difference by creating positive experiences for visitors and colleagues alike.
- Qualifications: Strong communication skills, attention to detail, and proficiency in MS Office required.
The predicted salary is between 25000 - 30000 £ per year.
Here at Saint-Gobain Interior Solutions, we are seeking a Visitor Experience Administrator to provide a positive and welcoming first point of contact for visitors. The role sits in a growing central facilities team and plays a key part in the service offering to the business.
You will offer excellent customer service both in person and via other methods of communication, as well as undertaking administrative tasks that support the smooth day-to-day running and organisation of receptions and areas within your remit. This role is ideal for someone who thrives on engaging with people, is proactive, and is dedicated to providing a positive experience for both visitors and colleagues. The role is based in East Leake, full time, 5 days a week.
What we’re looking for:
- Well-developed interpersonal skills, confidence, and an ability to engage and communicate with people on all levels
- Excellent time management, administration and organisational skills; ability to handle multiple activities and priorities, whilst maintaining good attention to detail
- Experience using SAP
- Ability to demonstrate responsiveness and commitment to achieving deadlines
- Proficiency in the use of MS Office packages e.g. Outlook, Teams, Word and Excel
- Polished, professional, and dedicated to providing an excellent visitor experience
What you will be doing:
- Maintaining a professional and welcoming atmosphere in the workplace; ensuring that the reception area is clean, organised, and presents a positive image of the organisation
- Reviewing the Matrix booking system to see which meetings and visitors are expected on a day-to-day basis
- Acting as a hub for communication between different departments, employees and external visitors, relaying messages and ensuring that information flows smoothly through the buildings
- Raising purchase orders and booking in purchase orders when required
- Ensuring all visitors are aware of the site rules and EHS behaviours
- Booking goods in; receiving and distributing incoming post and parcels and arranging courier deliveries, franking and dispatching outgoing mail
- Ensuring stationary stocks, and general supplies for the kitchen, are ordered, maintained and stored in a neat and logical manner
Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world.
We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.
At Saint-Gobain, we’re always open to new ways of working. Everyone has different needs and commitments. We’ll happily discuss any need you might have for this role. Whilst we can’t promise to meet every request when we’re recruiting, we do promise to listen.
If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!
Visitor Experience Administrator employer: Saint Gobain
At Saint-Gobain Interior Solutions, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values inclusivity and personal growth. As a Visitor Experience Administrator in East Leake, you will enjoy a supportive environment where your contributions are recognised, alongside opportunities for professional development and flexible working arrangements to suit your lifestyle. Join us in our mission to make the world a better home, while ensuring every visitor feels welcomed and valued.
StudySmarter Expert Advice🤫
We think this is how you could land Visitor Experience Administrator
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Saint-Gobain. Check out their website and social media to understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and administration. Think about your past experiences and how they relate to the role of Visitor Experience Administrator. Role-playing with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Show off your interpersonal skills! During the interview, be sure to demonstrate your ability to engage with people. Smile, maintain eye contact, and be enthusiastic about the role. Remember, they’re looking for someone who can create a welcoming atmosphere, so let your personality shine through!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Visitor Experience Administrator role at Saint-Gobain.
We think you need these skills to ace Visitor Experience Administrator
Some tips for your application 🫡
Show Your Personality:When writing your application, let your unique personality shine through! We want to see how you engage with people and what makes you tick. A friendly tone can go a long way in making a great first impression.
Tailor Your Experience:Make sure to highlight your relevant experience, especially in customer service and administration. We’re looking for someone who can juggle multiple tasks while keeping everything organised, so give us examples of how you've done this before!
Be Detail-Oriented:Attention to detail is key in this role. Double-check your application for any typos or errors, and ensure that all the information you provide is accurate. This shows us that you care about the little things, just like we do!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it gives you a chance to explore more about us and what we stand for!
How to prepare for a job interview at Saint Gobain
✨Know the Company
Before your interview, take some time to research Saint-Gobain Interior Solutions. Understand their values, mission, and what they do. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Interpersonal Skills
As a Visitor Experience Administrator, your ability to engage with people is crucial. Prepare examples from your past experiences where you've successfully communicated or resolved issues with visitors or colleagues. This will demonstrate your interpersonal skills in action.
✨Be Organised and Detail-Oriented
Since the role involves handling multiple tasks, practice discussing how you manage your time and stay organised. Bring up specific tools or methods you use to keep track of your responsibilities, especially if you have experience with systems like SAP or MS Office.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, company culture, or specific responsibilities of the role. This shows that you're proactive and genuinely interested in contributing to the team.
