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- Tasks: Provide top-notch technical support and create essential documentation for exciting projects.
- Company: Join a global leader in sustainable construction with a focus on innovation.
- Benefits: Flexible working options, competitive salary, and a supportive team environment.
- Why this job: Make a real impact by helping customers and shaping the future of construction.
- Qualifications: Degree in building, architecture, or engineering; CAD experience preferred.
- Other info: Diverse workplace with opportunities for personal and professional growth.
The predicted salary is between 30000 - 50000 £ per year.
At Saint-Gobain Exterior Solutions, we are looking for a Technical Services Advisor to join our Technical team, supporting customers and colleagues with high-quality, compliant technical and design solutions across our portfolio of products and systems. This role plays a key part in ensuring projects progress efficiently and in line with current legislation, building regulations and best practice.
You will provide accurate technical advice, produce technical documentation, and act as a trusted technical point of contact for customers, specifiers and internal stakeholders. This is a full-time permanent role based in either our Telford or Flitwick offices.
What we are looking for:
- Qualification in a building, architectural or engineering-related discipline
- Ability to read and interpret architectural and construction drawings
- Experience using AutoDesk software to produce CAD drawings
- Strong working knowledge of Microsoft Word and Excel
- Understanding of building regulations and general construction practice
- Excellent communication, analytical and problem-solving skills
- High attention to detail, with the ability to manage priorities and meet deadlines
- A customer-focused mindset with a passion for delivering quality technical support
What you will be doing:
- Provide accurate, compliant technical and design support to customers and internal teams
- Produce technical documentation including specifications, quotations, drawings and thermal calculations
- Support Area Sales Managers and the wider commercial team with technical input on projects
- Ensure all advice and documentation aligns with current legislation, standards and company policies
- Manage and prioritise technical enquiries to meet agreed service levels
- Build strong working relationships with customers, specifiers and internal stakeholders
- Contribute to continuous improvement through technical insight and feedback
Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision-making and innovation. We are always open to new ways of working and will happily discuss any flexibility you might need for this role.
Technical Services Advisor employer: Saint Gobain
Contact Detail:
Saint Gobain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Services Advisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that Technical Services Advisor role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your technical documentation, CAD drawings, and any projects you've worked on. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on building regulations and construction practices. Be ready to discuss how you’ve tackled technical challenges in the past and how you can support customers effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining Saint-Gobain and contributing to our mission of making the world a better home.
We think you need these skills to ace Technical Services Advisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your qualifications in building, architectural, or engineering disciplines. We want to see how your skills align with the Technical Services Advisor role, so don’t hold back on showcasing relevant experience!
Show Off Your Technical Skills: Since this role involves producing CAD drawings and technical documentation, be sure to mention your experience with AutoDesk software and Microsoft Word and Excel. We love seeing candidates who can demonstrate their technical prowess right from the get-go!
Communicate Clearly: Excellent communication is key for this position. When writing your application, keep it clear and concise. We appreciate a well-structured application that reflects your analytical and problem-solving skills, so make sure to proofread before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Saint-Gobain!
How to prepare for a job interview at Saint Gobain
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of building regulations and construction practices. Familiarise yourself with the products and systems offered by Saint-Gobain, as well as any relevant legislation. This will help you provide accurate technical advice during the interview.
✨Show Off Your CAD Skills
Since experience with AutoDesk software is key for this role, be prepared to discuss your previous work with CAD drawings. Bring examples of your work if possible, and be ready to explain your design process and how you ensure compliance with standards.
✨Communicate Clearly
Excellent communication skills are a must for this position. Practice articulating your thoughts clearly and concisely. Think about how you can demonstrate your ability to build strong relationships with customers and internal stakeholders during the interview.
✨Be Customer-Focused
Saint-Gobain values a customer-focused mindset, so be ready to share examples of how you've delivered quality technical support in the past. Highlight your problem-solving skills and how you've managed priorities to meet deadlines while keeping the customer’s needs at the forefront.
