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- Tasks: Be the friendly face of our company, welcoming visitors and ensuring smooth operations.
- Company: Join Saint-Gobain, a leader in sustainable construction with a vibrant culture.
- Benefits: Flexible working options, competitive salary, and a supportive team environment.
- Other info: Diverse workplace with opportunities for personal growth and career advancement.
- Why this job: Make a positive impact on visitor experiences while developing your skills.
- Qualifications: Strong communication skills and proficiency in MS Office; experience with SAP is a plus.
The predicted salary is between 25000 - 30000 £ per year.
Here at Saint-Gobain Interior Solutions, we are seeking a Visitor Experience Administrator to provide a positive and welcoming first point of contact for visitors. The role sits in a growing central facilities team and plays a key part in the service offering to the business. You will offer excellent customer service both in person and via other methods of communication, as well as undertaking administrative tasks that support the smooth day-to-day running and organisation of receptions and areas within your remit. This role is ideal for someone who thrives on engaging with people, is proactive, and is dedicated to providing a positive experience for both visitors and colleagues. The role is based in East Leake, full time, 5 days a week.
What we’re looking for:
- Well-developed interpersonal skills, confidence, and an ability to engage and communicate with people on all levels
- Excellent time management, administration and organisational skills; ability to handle multiple activities and priorities, whilst maintaining good attention to detail
- Experience using SAP
- Ability to demonstrate responsiveness and commitment to achieving deadlines
- Proficiency in the use of MS Office packages e.g. Outlook, Teams, Word and Excel
- Polished, professional, and dedicated to providing an excellent visitor experience
What you will be doing:
- Maintaining a professional and welcoming atmosphere in the workplace; ensuring that the reception area is clean, organised, and presents a positive image of the organisation
- Reviewing the Matrix booking system to see which meetings and visitors are expected on a day-to-day basis
- Acting as a hub for communication between different departments, employees and external visitors, relaying messages and ensuring that information flows smoothly through the buildings
- Raising purchase orders and booking in purchase orders when required
- Ensuring all visitors are aware of the site rules and EHS behaviours
- Booking goods in; receiving and distributing incoming post and parcels and arranging courier deliveries, franking and dispatching outgoing mail
- Ensuring stationary stocks, and general supplies for the kitchen, are ordered, maintained and stored in a neat and logical manner
Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.
At Saint-Gobain, we’re always open to new ways of working. Everyone has different needs and commitments. We’ll happily discuss any need you might have for this role. Whilst we can’t promise to meet every request when we’re recruiting, we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you.
Visitor Experience Administrator in Loughborough employer: Saint Gobain
Contact Detail:
Saint Gobain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visitor Experience Administrator in Loughborough
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Saint-Gobain. Check out their website and social media to understand their values and what they stand for. This will help you connect with them during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your interpersonal skills and how you can create a welcoming atmosphere for visitors.
✨Tip Number 3
Be proactive! If you have any questions about the role or the company, don’t hesitate to ask during the interview. It shows you're engaged and genuinely interested in being part of the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It’s a chance to reiterate your enthusiasm for the Visitor Experience Administrator role and remind them why you’d be a great fit.
We think you need these skills to ace Visitor Experience Administrator in Loughborough
Some tips for your application 🫡
Show Your Personality: When writing your application, let your unique personality shine through! We want to see how you engage with people and create a welcoming atmosphere, so don’t be afraid to share your experiences that highlight your interpersonal skills.
Be Organised: Make sure your application is well-structured and easy to read. Use clear headings and bullet points where necessary. This reflects your organisational skills, which are key for the Visitor Experience Administrator role.
Tailor Your Application: Take the time to tailor your application to the job description. Highlight your relevant experience with customer service and administration, and show us how you can contribute to maintaining a positive visitor experience.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your initiative!
How to prepare for a job interview at Saint Gobain
✨Know the Company Inside Out
Before your interview, take some time to research Saint-Gobain Interior Solutions. Understand their values, mission, and what they stand for. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Interpersonal Skills
As a Visitor Experience Administrator, your ability to engage with people is crucial. Prepare examples from your past experiences where you've successfully communicated or resolved issues with visitors or colleagues. This will demonstrate your capability to create a welcoming atmosphere.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage multiple tasks and priorities. Think of specific instances where you’ve juggled various responsibilities while maintaining attention to detail. This will highlight your time management skills, which are essential for this role.
✨Familiarise Yourself with Relevant Tools
Since the job mentions using SAP and MS Office packages, brush up on these tools before your interview. If you have experience with them, be prepared to share how you’ve used them in previous roles. This will show that you’re ready to hit the ground running.