At a Glance
- Tasks: Build strong customer relationships and provide exceptional service to clients.
- Company: Join Hambaker Pipelines, a leader in high-quality water and wastewater products.
- Benefits: Enjoy a hybrid working arrangement, competitive salary, and a fun team culture.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by supporting and expanding our customer base.
- Qualifications: Sales or account management experience with a proactive mindset.
The predicted salary is between 30000 - 40000 £ per year.
Are you passionate about building strong customer relationships and providing exceptional service? Hambaker Pipelines is seeking a dynamic Internal Account Manager to join our growing sales team. In this role, you'll play a key part in supporting and expanding our customer base, working closely with merchants and contractors across the UK. As the primary point of contact for a select group of clients, you'll ensure they receive top-notch service and effective account management. Your role will involve building long-lasting relationships and making sure we remain their first choice. If you're someone who thrives on delivering outstanding customer service, this role is for you.
Hambaker Pipelines designs and manufactures high-quality products for the water and wastewater industries. We offer a wide range of products including pipelines, fittings, manhole covers, and more, serving both the utility and mechanical & electrical sectors. This is a full-time, permanent position based at our Dukinfield office, with a hybrid working arrangement that allows you to split your time between working from the office and working from home.
What We're Looking For:
- Previous experience in sales or account management, with the ability to build and maintain strong customer relationships.
- A proactive mindset with a strong desire to go above and beyond for your clients.
- You should be comfortable working with a variety of people.
- Our team culture is collaborative and fun. We're looking for someone who will integrate well into a supportive and dynamic team environment.
- You'll ask the right questions and actively seek out answers when needed.
- Proficiency with IT systems like Microsoft Office (Teams, Excel, Outlook) is essential for the role. SAP experience is preferable but not essential.
Key Responsibilities:
- Manage a portfolio of customers, including contractors and merchants. You will handle inquiries, provide quotations, and follow up effectively to ensure customer satisfaction.
- Accurately input orders into the SAP system, managing the process from initial enquiry to payment - ensuring everything is error-free and completed on time.
- Work closely with external sales teams to deepen customer relationships, identify sales opportunities, and enhance product knowledge.
- Liaise with internal teams, including manufacturing, dispatch, and finance, to ensure smooth operations and prompt payment.
At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role. Whilst we can't promise to meet every request when we're recruiting, we do promise to listen.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Account Manager
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Internal Account Manager at Saint Gobain, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Saint Gobain. Tailor your message to explain why you’re drawn to them and how you can contribute as a Internal Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Internal Account Manager
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Saint Gobain:When writing your cover letter, make sure to tailor your message specifically for Saint Gobain. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Saint Gobain
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Saint Gobain that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Saint Gobain that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Saint Gobain’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.