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- Tasks: Provide top-notch technical support and create essential documentation for exciting projects.
- Company: Join a global leader in sustainable construction with a focus on innovation.
- Benefits: Flexible working options, competitive salary, and opportunities for personal growth.
- Why this job: Make a real difference in building design while collaborating with diverse teams.
- Qualifications: Relevant qualification in building, architecture, or engineering; CAD experience preferred.
- Other info: Inclusive workplace that values your unique contributions and offers career advancement.
The predicted salary is between 36000 - 60000 £ per year.
At Saint-Gobain Exterior Solutions, we are looking for a Technical Services Advisor to join our Technical team, supporting customers and colleagues with high-quality, compliant technical and design solutions across our portfolio of products and systems. This role plays a key part in ensuring projects progress efficiently and in line with current legislation, building regulations and best practice.
You will provide accurate technical advice, produce technical documentation, and act as a trusted technical point of contact for customers, specifiers and internal stakeholders. This is a full-time permanent role based in either our Telford or Flitwick offices.
What we are looking for:
- Qualification in a building, architectural or engineering-related discipline
- Ability to read and interpret architectural and construction drawings
- Experience using AutoDesk software to produce CAD drawings
- Strong working knowledge of Microsoft Word and Excel
- Understanding of building regulations and general construction practice
- Excellent communication, analytical and problem-solving skills
- High attention to detail, with the ability to manage priorities and meet deadlines
- A customer-focused mindset with a passion for delivering quality technical support
What you will be doing:
- Provide accurate, compliant technical and design support to customers and internal teams
- Produce technical documentation including specifications, quotations, drawings and thermal calculations
- Support Area Sales Managers and the wider commercial team with technical input on projects
- Ensure all advice and documentation aligns with current legislation, standards and company policies
- Manage and prioritise technical enquiries to meet agreed service levels
- Build strong working relationships with customers, specifiers and internal stakeholders
- Contribute to continuous improvement through technical insight and feedback
Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision-making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.
At Saint-Gobain, we are always open to new ways of working. Everyone has different needs and commitments. We will happily discuss any flexibility you might need for this role.
Technical Service Advisor in Flitwick employer: Saint-gobain
Contact Detail:
Saint-gobain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Service Advisor in Flitwick
✨Tip Number 1
Network like a pro! Reach out to current employees at Saint-Gobain through LinkedIn or industry events. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can discuss building regulations and construction practices confidently. We want to see your passion for delivering quality support!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of examples where you've tackled challenges in previous roles, especially those related to technical advice or customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Saint-Gobain team.
We think you need these skills to ace Technical Service Advisor in Flitwick
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Technical Service Advisor role. Highlight your qualifications in building, architectural, or engineering disciplines, and showcase your experience with AutoDesk software and technical documentation.
Show Off Your Skills: Don’t forget to mention your strong working knowledge of Microsoft Word and Excel! We want to see how you can use these tools to produce accurate technical documents and manage priorities effectively.
Communicate Clearly: Since excellent communication is key for this role, ensure your application reflects your ability to convey complex technical information clearly. Use straightforward language and structure your thoughts logically.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Saint-gobain
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of building regulations and construction practices. Familiarise yourself with the products and systems offered by Saint-Gobain, as well as any relevant legislation. This will help you provide accurate technical advice during the interview.
✨Show Off Your CAD Skills
Since experience with AutoDesk software is key for this role, be prepared to discuss your previous work with CAD drawings. Bring examples of your work if possible, and be ready to explain your design process and how you ensure compliance with standards.
✨Communicate Clearly
Excellent communication skills are a must for a Technical Service Advisor. Practice explaining complex technical concepts in simple terms. During the interview, demonstrate your ability to listen actively and respond thoughtfully to questions.
✨Be Customer-Focused
Saint-Gobain values a customer-focused mindset, so think about how you can showcase your passion for delivering quality technical support. Prepare examples of how you've successfully managed customer enquiries or resolved issues in the past, highlighting your problem-solving skills.