Visitor Experience Administrator in England

Visitor Experience Administrator in England

England Full-Time 25000 - 30000 € / year (est.) No home office possible
Saint Gobain

At a Glance

  • Tasks: Be the friendly face of our company, welcoming visitors and ensuring smooth operations.
  • Company: Join Saint-Gobain, a leader in sustainable construction with a vibrant culture.
  • Benefits: Enjoy a supportive work environment with flexible options and career growth.
  • Other info: Diverse workplace that values your unique personality and ideas.
  • Why this job: Make a positive impact on visitor experiences while developing your skills.
  • Qualifications: Strong communication skills and proficiency in MS Office; SAP experience is a plus.

The predicted salary is between 25000 - 30000 € per year.

Here at Saint-Gobain Interior Solutions, we are seeking a Visitor Experience Administrator to provide a positive and welcoming first point of contact for visitors. The role sits in a growing central facilities team and plays a key part in the service offering to the business. You will offer excellent customer service both in person and via other methods of communication, as well as undertaking administrative tasks that support the smooth day-to-day running and organisation of receptions and areas within your remit. This role is ideal for someone who thrives on engaging with people, is proactive, and is dedicated to providing a positive experience for both visitors and colleagues. The role is based in East Leake, full time, 5 days a week.

What we're looking for:

  • Well-developed interpersonal skills, confidence, and an ability to engage and communicate with people on all levels
  • Excellent time management, administration and organisational skills; ability to handle multiple activities and priorities, whilst maintaining good attention to detail
  • Experience using SAP
  • Ability to demonstrate responsiveness and commitment to achieving deadlines
  • Proficiency in the use of MS Office packages e.g. Outlook, Teams, Word and Excel
  • Polished, professional, and dedicated to providing an excellent visitor experience

What you will be doing:

  • Maintaining a professional and welcoming atmosphere in the workplace; ensuring that the reception area is clean, organised, and presents a positive image of the organisation
  • Reviewing the Matrix booking system to see which meetings and visitors are expected on a day-to-day basis
  • Acting as a hub for communication between different departments, employees and external visitors, relaying messages and ensuring that information flows smoothly through the buildings
  • Raising purchase orders and booking in purchase orders when required
  • Ensuring all visitors are aware of the site rules and EHS behaviours
  • Booking goods in; receiving and distributing incoming post and parcels and arranging courier deliveries, franking and dispatching outgoing mail
  • Ensuring stationary stocks, and general supplies for the kitchen, are ordered, maintained and stored in a neat and logical manner

Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.

At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role. Whilst we can't promise to meet every request when we're recruiting, we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!

Visitor Experience Administrator in England employer: Saint Gobain

At Saint-Gobain Interior Solutions, we pride ourselves on fostering a welcoming and inclusive work environment where every employee can thrive. As a Visitor Experience Administrator in East Leake, you will enjoy a supportive culture that values your contributions, offers opportunities for professional growth, and encourages flexibility to accommodate your unique needs. Join us in our mission to make the world a better home while delivering exceptional service to our visitors and colleagues alike.

Saint Gobain

Contact Detail:

Saint Gobain Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Visitor Experience Administrator in England

Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on Saint-Gobain. Check out their website and social media to understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your people skills! As a Visitor Experience Administrator, you'll be the face of the company. Role-play common scenarios with friends or family to boost your confidence in handling different types of visitors. The more comfortable you are, the better you'll shine during the interview!

Tip Number 3

Show off your organisational skills! Bring examples of how you've managed multiple tasks in previous roles. Whether it's juggling appointments or keeping a tidy workspace, demonstrating your ability to stay organised will impress the hiring team and show you're ready for the role.

Tip Number 4

Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. This not only shows good manners but also reinforces your enthusiasm for the position. And remember, apply through our website for the best chance at landing the job!

We think you need these skills to ace Visitor Experience Administrator in England

Interpersonal Skills
Customer Service
Time Management
Administrative Skills
Organisational Skills
Attention to Detail
SAP

Some tips for your application 🫡

Show Your Personality:When you're writing your application, let your unique personality shine through! We want to see how you engage with people and what makes you tick. A bit of warmth and enthusiasm can go a long way in making your application stand out.

Tailor Your Experience:Make sure to highlight your relevant experience, especially in customer service and administration. We’re looking for someone who can juggle multiple tasks while keeping everything organised, so don’t forget to mention any similar roles you've had!

Be Professional Yet Approachable:While we love a polished application, it’s important to come across as approachable too. Use a friendly tone and make sure your communication skills shine through, as this role is all about creating a welcoming atmosphere for visitors.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Saint-Gobain!

How to prepare for a job interview at Saint Gobain

Know the Company

Before your interview, take some time to research Saint-Gobain Interior Solutions. Understand their values, mission, and what they stand for. This will not only help you answer questions more effectively but also show your genuine interest in the company.

Showcase Your Interpersonal Skills

As a Visitor Experience Administrator, your ability to engage with people is crucial. Prepare examples from your past experiences where you've successfully communicated or resolved issues with visitors or colleagues. This will demonstrate your interpersonal skills in action.

Demonstrate Organisational Skills

Be ready to discuss how you manage multiple tasks and priorities. Think of specific instances where you’ve juggled various responsibilities while maintaining attention to detail. This will highlight your organisational abilities, which are key for this role.

Familiarise Yourself with Relevant Tools

Since the role requires proficiency in SAP and MS Office, brush up on these tools before your interview. If you have experience using them, be prepared to discuss how you’ve used these applications to enhance your work efficiency.