At a Glance
- Tasks: Be the friendly face of our company, welcoming visitors and ensuring smooth operations.
- Company: Join Saint-Gobain Interior Solutions, a leader in creating positive experiences.
- Benefits: Flexible working options, supportive team environment, and opportunities for personal growth.
- Other info: Dynamic role with a focus on teamwork and a welcoming atmosphere.
- Why this job: Engage with diverse people daily and make a real difference in their experience.
- Qualifications: Strong communication skills, time management, and proficiency in MS Office.
The predicted salary is between 24000 - 28000 £ per year.
Here at Saint-Gobain Interior Solutions, we are seeking a Visitor Experience Administrator to provide a positive and welcoming first point of contact for visitors. The role sits in a growing central facilities team and plays a key part in the service offering to the business. You will offer excellent customer service both in person and via other methods of communication, as well as undertaking administrative tasks that support the smooth day-to-day running and organisation of receptions and areas within your remit. This role is ideal for someone who thrives on engaging with people, is proactive, and is dedicated to providing a positive experience for both visitors and colleagues. The role is based in East Leake, full time, 5 days a week.
What we're looking for:
- Well-developed interpersonal skills, confidence, and an ability to engage and communicate with people on all levels
- Excellent time management, administration and organisational skills; ability to handle multiple activities and priorities, whilst maintaining good attention to detail
- Experience using SAP
- Ability to demonstrate responsiveness and commitment to achieving deadlines
- Proficiency in the use of MS Office packages e.g. Outlook, Teams, Word and Excel
- Polished, professional, and dedicated to providing an excellent visitor experience
What you will be doing:
- Maintaining a professional and welcoming atmosphere in the workplace; ensuring that the reception area is clean, organised, and presents a positive image of the organisation
- Reviewing the Matrix booking system to see which meetings and visitors are expected on a day-to-day basis
- Acting as a hub for communication between different departments, employees and external visitors, relaying messages and ensuring that information flows smoothly through the buildings
- Raising purchase orders and booking in purchase orders when required
- Ensuring all visitors are aware of the site rules and EHS behaviours
- Booking goods in; receiving and distributing incoming post and parcels and arranging courier deliveries, franking and dispatching outgoing mail
- Ensuring stationary stocks, and general supplies for the kitchen, are ordered, maintained and stored in a neat and logical manner
At Saint‑Gobain, we’re always open to new ways of working. Everyone has different needs and commitments. We’ll happily discuss any need you might have for this role. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!
Visitor Experience Champion | Front Desk & Admin Hub in East Leake employer: Saint Gobain
At Saint-Gobain Interior Solutions, we pride ourselves on fostering a supportive and dynamic work environment where every team member is valued. As a Visitor Experience Champion in East Leake, you will enjoy a culture that prioritises excellent customer service and employee engagement, alongside opportunities for professional growth and development. With flexible working arrangements and a commitment to listening to your needs, we ensure that your experience here is both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Visitor Experience Champion | Front Desk & Admin Hub in East Leake
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Saint-Gobain Interior Solutions. Check out their website and social media to understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your interpersonal skills and how you can create a welcoming atmosphere for visitors. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Dress the part! First impressions matter, especially in a front desk role. Make sure you look polished and professional. Choose an outfit that reflects the company's vibe while still being comfortable enough for you to feel confident.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the Visitor Experience Champion position!
We think you need these skills to ace Visitor Experience Champion | Front Desk & Admin Hub in East Leake
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Mention specific examples that demonstrate your customer service abilities and organisational skills, as these are key for the Visitor Experience Champion role.
Keep It Professional:While we love a friendly tone, remember to keep your application polished and professional. Use clear language and check for any typos or errors – attention to detail is super important in this role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Saint Gobain
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Visitor Experience Administrator role. Familiarise yourself with the key responsibilities, such as maintaining a welcoming atmosphere and managing the Matrix booking system. This will help you demonstrate your enthusiasm and suitability for the position.
✨Show Off Your Interpersonal Skills
Since this role is all about engaging with people, be prepared to showcase your interpersonal skills during the interview. Think of examples where you've provided excellent customer service or effectively communicated with colleagues and visitors. This will highlight your ability to create a positive experience for everyone.
✨Demonstrate Your Organisational Skills
The job requires strong time management and organisational abilities. Be ready to discuss how you handle multiple tasks and priorities while maintaining attention to detail. You could share a specific instance where you successfully managed competing demands in a previous role.
✨Familiarise Yourself with Relevant Tools
Since proficiency in MS Office and SAP is important, brush up on these tools before your interview. If you have experience using them, be sure to mention it. If not, consider taking a quick online tutorial to show your willingness to learn and adapt.
