At a Glance
- Tasks: Be the friendly face of our company, welcoming visitors and ensuring a smooth experience.
- Company: Join Saint-Gobain Interior Solutions, a leader in creating positive workplace environments.
- Benefits: Flexible working options, supportive team culture, and opportunities for personal growth.
- Other info: Dynamic role with a focus on teamwork and professional development.
- Why this job: Engage with diverse people daily and make a real difference in their visitor experience.
- Qualifications: Strong communication skills, attention to detail, and proficiency in MS Office.
The predicted salary is between 25000 - 30000 £ per year.
Here at Saint-Gobain Interior Solutions, we are seeking a Visitor Experience Administrator to provide a positive and welcoming first point of contact for visitors. The role sits in a growing central facilities team and plays a key part in the service offering to the business. You will offer excellent customer service both in person and via other methods of communication, as well as undertaking administrative tasks that support the smooth day-to-day running and organisation of receptions and areas within your remit. This role is ideal for someone who thrives on engaging with people, is proactive, and is dedicated to providing a positive experience for both visitors and colleagues. The role is based in East Leake, full time, 5 days a week.
What we're looking for:
- Well-developed interpersonal skills, confidence, and an ability to engage and communicate with people on all levels
- Excellent time management, administration and organisational skills; ability to handle multiple activities and priorities, whilst maintaining good attention to detail
- Experience using SAP
- Ability to demonstrate responsiveness and commitment to achieving deadlines
- Proficiency in the use of MS Office packages e.g. Outlook, Teams, Word and Excel
- Polished, professional, and dedicated to providing an excellent visitor experience
What you will be doing:
- Maintaining a professional and welcoming atmosphere in the workplace; ensuring that the reception area is clean, organised, and presents a positive image of the organisation
- Reviewing the Matrix booking system to see which meetings and visitors are expected on a day-to-day basis
- Acting as a hub for communication between different departments, employees and external visitors, relaying messages and ensuring that information flows smoothly through the buildings
- Raising purchase orders and booking in purchase orders when required
- Ensuring all visitors are aware of the site rules and EHS behaviours
- Booking goods in; receiving and distributing incoming post and parcels and arranging courier deliveries, franking and dispatching outgoing mail
- Ensuring stationary stocks, and general supplies for the kitchen, are ordered, maintained and stored in a neat and logical manner
At Saint‑Gobain, we’re always open to new ways of working. Everyone has different needs and commitments. We’ll happily discuss any need you might have for this role. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!
Visitor Experience Administrator in East Leake employer: Saint Gobain
At Saint-Gobain Interior Solutions, we pride ourselves on fostering a supportive and inclusive work environment where every team member is valued. As a Visitor Experience Administrator in East Leake, you will enjoy a dynamic workplace that prioritises employee growth, offers flexible working arrangements, and encourages collaboration across departments, ensuring that your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Visitor Experience Administrator in East Leake
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Saint-Gobain Interior Solutions. Understanding their values and how they engage with visitors can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since this role is all about providing a positive visitor experience, think of scenarios where you can demonstrate your interpersonal skills. Role-play with a friend or family member to get comfortable engaging with different types of people.
✨Tip Number 3
Be proactive during the interview! Don’t just wait for questions; show your enthusiasm by asking insightful questions about the team and the role. This not only demonstrates your interest but also gives you a chance to showcase your organisational skills.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a better chance to connect with you. Plus, it’s super easy to navigate and keeps everything in one place!
We think you need these skills to ace Visitor Experience Administrator in East Leake
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see how you engage with people and what makes you unique. A friendly tone can go a long way in making a great first impression.
Tailor Your Experience:Make sure to highlight your relevant experience, especially in customer service and administration. We’re looking for someone who can juggle multiple tasks while keeping everything organised, so give us examples of how you've done this before!
Be Detail-Oriented:Attention to detail is key for this role. Double-check your application for any typos or errors, and ensure that all the information you provide is accurate. A polished application reflects your professionalism!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Saint Gobain
✨Know the Company
Before your interview, take some time to research Saint-Gobain Interior Solutions. Understand their values, mission, and what they do. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Interpersonal Skills
As a Visitor Experience Administrator, your ability to engage with people is crucial. Prepare examples from your past experiences where you provided excellent customer service or resolved conflicts. This will demonstrate your interpersonal skills and how you can contribute to a positive visitor experience.
✨Be Organised and Detail-Oriented
Given the administrative nature of the role, it's important to highlight your organisational skills. Bring along examples of how you've managed multiple tasks or projects simultaneously. Discuss your familiarity with tools like SAP and MS Office, as these are key to the job.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, expectations for the role, or how success is measured. This shows that you're proactive and genuinely interested in contributing to the team.