Saint-Gobain's Okarno business unit is seeking a Customer Aftercare Specialist to join the Customer Experience team in Ruddington. You will manage customer complaints from initial enquiry through to final resolution, keep customers informed at every step, and coordinate with Operations, Sales, and Technical teams to drive timely fixes.
This role rewards proactive problem solving, relationship building, and meticulous record keeping, with office-based hours Monday to Friday 9am–5pm.
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Customer Care & Resolution Specialist employer: Saint Gobain
Saint-Gobain Construction Chemicals UK & Ireland is an exceptional employer, offering a dynamic work culture that prioritises flexibility and inclusivity. As a Specification Manager in the North, you'll benefit from a supportive team environment, ample opportunities for professional growth, and the chance to make a tangible impact on infrastructure projects across the region. With a commitment to sustainability and innovation, you'll be part of a company that values your unique contributions and fosters a collaborative spirit.
