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- Tasks: Provide top-notch technical advice and manage product-related complaints.
- Company: Leading sustainable construction company in the UK with a focus on innovation.
- Benefits: Flexible working hours, competitive salary, and a supportive team environment.
- Why this job: Join a mission-driven company and make a difference in sustainable construction.
- Qualifications: Experience in the construction market and customer support skills.
- Other info: Opportunity for career growth in a dynamic and flexible workplace.
The predicted salary is between 36000 - 60000 £ per year.
A leading sustainable construction company in the UK is seeking an Aftercare Manager to join the Technical team. This role is focused on providing high-quality technical advice and managing product-related complaints. The ideal candidate will have a background in the construction market and experience in customer support. The position offers a full-time contract based at either Flitwick or Telford offices, emphasizing a commitment to flexible working practices.
Aftercare & Technical Support Lead (Flexible Work) employer: Saint Gobain
Contact Detail:
Saint Gobain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftercare & Technical Support Lead (Flexible Work)
✨Tip Number 1
Network like a pro! Reach out to folks in the construction industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its projects, especially their approach to sustainability. Show them you’re not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 3
Practice your technical knowledge! Brush up on common product-related issues and solutions in the construction market. Being able to speak confidently about these topics will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Aftercare & Technical Support Lead (Flexible Work)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the construction market and customer support. We want to see how your background aligns with the Aftercare & Technical Support Lead role, so don’t be shy about showcasing relevant skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about sustainable construction and how you can contribute to our team. We love seeing genuine enthusiasm, so let your personality come through.
Showcase Problem-Solving Skills: Since this role involves managing product-related complaints, make sure to include examples of how you've successfully resolved issues in the past. We’re looking for candidates who can think on their feet and provide high-quality technical advice.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Saint Gobain
✨Know Your Stuff
Make sure you brush up on your knowledge of the construction market. Familiarise yourself with common product-related complaints and how to address them. This will show that you’re not just interested in the role, but that you understand the industry.
✨Showcase Your Customer Support Skills
Prepare examples from your past experiences where you’ve successfully handled customer complaints or provided technical advice. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving abilities.
✨Emphasise Flexibility
Since the role offers flexible working practices, be ready to discuss how you manage your time and adapt to different working environments. Share any experiences where you’ve thrived in a flexible setting, as this will resonate well with the company’s values.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to aftercare and technical support. This not only shows your interest in the role but also gives you a chance to assess if the company culture aligns with your values.
