Service Tooling Analyst

Service Tooling Analyst

Temporary 50000 - 65000 £ / year (est.) Home office (partial)
Saint-Gobain UK & Ireland

At a Glance

  • Tasks: Develop and enhance business tooling and automation solutions using Microsoft Power Platform.
  • Company: Join a dynamic Digital & IT team in a supportive environment.
  • Benefits: Enjoy hybrid working, flexible hours, and a diverse workplace culture.
  • Other info: 14-month maternity cover with opportunities for professional growth.
  • Why this job: Make a real impact by improving operational efficiency and user experience.
  • Qualifications: Experience with Microsoft Power Platform and IT service management platforms like ServiceNow.

The predicted salary is between 50000 - 65000 £ per year.

Location: East Leake (Loughborough) or Elland (West Yorkshire) (Hybrid Working)

Hours: 36.25 hours per week

We are looking for a Service Tooling Analyst to join our Digital & IT team for a 14‑month maternity cover contract. You will own key business tooling and automation platforms that support colleagues across the organisation, developing and enhancing solutions using Microsoft Power Platform, ServiceNow administration and reporting, and helping the business maximise the value of its digital tools.

What we're looking for:

  • Proven experience developing solutions using Microsoft Power Platform, including Power Apps and Power Automate.
  • Strong understanding of business process automation, workflow design, and digital transformation initiatives.
  • Experience working with Microsoft Dataverse, SharePoint, and wider Microsoft 365 integrations.
  • Ability to engage with stakeholders, understand requirements, and translate them into effective technical solutions.
  • Experience supporting or administering IT service management platforms such as ServiceNow, including reporting and dashboard creation.

What you'll be doing:

  • Developing and maintaining Power Apps, automated workflows, and business solutions that improve operational efficiency.
  • Acting as a subject matter expert for Power Platform, providing guidance and support to IT teams and business users.
  • Managing ServiceNow user administration, roles, groups, reporting, and dashboard development.
  • Supporting integrations between ServiceNow, SharePoint, Microsoft 365 applications, and other business systems.
  • Identifying opportunities to enhance existing tools, automate processes, and improve the overall user experience across the organisation.

We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation.

Flexibility: We are open to new ways of working and will discuss any needs you might have for this role.

Service Tooling Analyst employer: Saint-Gobain UK & Ireland

Join our dynamic Digital & IT team as a Service Tooling Analyst, where you'll play a pivotal role in enhancing our business tooling and automation platforms. With a strong focus on employee growth, we offer a supportive work culture that values diversity and innovation, alongside flexible hybrid working arrangements in East Leake or Elland. This is an excellent opportunity to develop your skills in Microsoft Power Platform and IT service management while making a meaningful impact across the organisation.

Saint-Gobain UK & Ireland

Contact Details:

Saint-Gobain UK & Ireland Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Tooling Analyst

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We think you need these skills to ace Service Tooling Analyst

Microsoft Power Platform
Power Apps
Power Automate
Business Process Automation
Workflow Design
Digital Transformation
Microsoft Dataverse

Some tips for your application 🫡

Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!

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List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.

Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at Saint-Gobain UK & Ireland will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!

How to prepare for a job interview at Saint-Gobain UK & Ireland

Showcase Your Problem-Solving Skills

In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.

Brush Up on Relevant Technologies

Make sure you’re familiar with key technologies relevant to the role at Saint-Gobain UK & Ireland. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.

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