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For Companies At a Glance
- Tasks: Manage customer interactions, handle enquiries, and provide after-sales support.
- Company: Leading building materials company in the UK with a focus on customer satisfaction.
- Benefits: Flexible hours, part-time options, and a supportive work environment.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Excellent communication skills and a proactive approach to customer needs.
- Other info: Great opportunity for career growth in a thriving industry.
The predicted salary is between 28800 - 43200 £ per year.
A leading building materials company in the United Kingdom is seeking a Customer Service Coordinator to manage customer interactions throughout the sales cycle. The role involves handling enquiries, processing orders, and providing after-sales support.
Candidates should possess excellent communication skills, initiative, and an understanding of customer needs. This role is flexible, offering standard hours with options for part-time or job-sharing arrangements.
Customer Experience Coordinator | Flexible Hours in Elland employer: Saint-Gobain UK & Ireland
Contact Detail:
Saint-Gobain UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Coordinator | Flexible Hours in Elland
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer service. We recommend role-playing with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Showcase your personality! When you get the chance to meet potential employers, let your enthusiasm for customer experience shine through. They want to see how you connect with others and handle real-life situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Customer Experience Coordinator | Flexible Hours in Elland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant skills. We want to see how you can manage customer interactions effectively, so don’t hold back on showcasing your communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Customer Experience Coordinator role. Share specific examples of how you've handled enquiries or provided after-sales support in the past.
Show Your Initiative: We love candidates who take the initiative! In your application, mention any times you've gone above and beyond for customers. This will show us that you understand customer needs and are ready to make a difference.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Saint-Gobain UK & Ireland
✨Know the Company Inside Out
Before your interview, take some time to research the building materials company. Understand their products, values, and customer service approach. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Customer Experience Coordinator, communication is key. Prepare examples from your past experiences where you successfully handled customer enquiries or resolved issues. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Demonstrate Initiative
Employers love candidates who take the initiative. Think of instances where you went above and beyond for a customer or improved a process. Be ready to discuss how your proactive approach can benefit their customer interactions throughout the sales cycle.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the company culture. This shows that you’re engaged and serious about the position. Consider asking about their approach to after-sales support or how they measure customer satisfaction.
