Service Tooling Analyst (Maternity Cover)
Location: East Leake (Loughborough) or Elland (West Yorkshire) (Hybrid Working)
Hours: 36.25 hours per week
We are looking for a Service Tooling Analyst to join our Digital & IT team for a 14‑month maternity cover contract. You will own key business tooling and automation platforms that support colleagues across the organisation, developing and enhancing solutions using Microsoft Power Platform, ServiceNow administration and reporting, and helping the business maximise the value of its digital tools.
What we're looking for
- Proven experience developing solutions using Microsoft Power Platform, including Power Apps and Power Automate.
- Strong understanding of business process automation, workflow design, and digital transformation initiatives.
- Experience working with Microsoft Dataverse, SharePoint, and wider Microsoft 365 integrations.
- Ability to engage with stakeholders, understand requirements, and translate them into effective technical solutions.
- Experience supporting or administering IT service management platforms such as ServiceNow, including reporting and dashboard creation.
What you'll be doing
- Developing and maintaining Power Apps, automated workflows, and business solutions that improve operational efficiency.
- Acting as a subject matter expert for Power Platform, providing guidance and support to IT teams and business users.
- Managing ServiceNow user administration, roles, groups, reporting, and dashboard development.
- Supporting integrations between ServiceNow, SharePoint, Microsoft 365 applications, and other business systems.
- Identifying opportunities to enhance existing tools, automate processes, and improve the overall user experience across the organisation.
We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation.
Flexibility: We are open to new ways of working and will discuss any needs you might have for this role.
Contact Details:
Saint-Gobain UK & Ireland Recruitment Team
