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- Tasks: Be the go-to person for customer enquiries and manage orders efficiently.
- Company: Join a leading construction chemicals company in a supportive team.
- Benefits: Standard hours, training opportunities, and a friendly work environment.
- Why this job: Make a difference by ensuring customers receive top-notch service.
- Qualifications: Experience in customer service and strong communication skills.
- Other info: Great chance to grow your career in a dynamic industry.
The predicted salary is between 28800 - 43200 £ per year.
A leading construction chemicals company in Tamworth is seeking a Customer Service Representative to join their team. The role involves acting as the first point of contact for customer enquiries, managing orders, and liaising with various departments to ensure timely deliveries.
Ideal candidates will have:
- Experience in customer service
- Strong attention to detail
- Confidence in communication
The position offers a supportive team environment and opportunities for training, with standard working hours Monday to Friday.
Customer Service & Orders Specialist (SAP/Salesforce) in Tamworth employer: Saint Gobain Cristaleria, SL
Contact Detail:
Saint Gobain Cristaleria, SL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Orders Specialist (SAP/Salesforce) in Tamworth
✨Tip Number 1
Make sure you research the company before your interview. Knowing their products and values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves being the first point of contact for customers, being able to articulate your thoughts clearly and confidently is key. Try role-playing common customer scenarios with a friend.
✨Tip Number 3
Don’t forget to highlight your attention to detail during the interview. Share examples from your past experiences where your keen eye helped resolve issues or improve processes. This will show them you’re the right fit for managing orders effectively.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Service & Orders Specialist (SAP/Salesforce) in Tamworth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills, like using SAP or Salesforce. We want to see how your background fits with the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our team. Keep it friendly and professional, just like we are at StudySmarter.
Showcase Your Communication Skills: As a Customer Service & Orders Specialist, strong communication is key. In your application, give examples of how you've effectively handled customer enquiries or resolved issues in the past. We love clear and confident communicators!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Saint Gobain Cristaleria, SL
✨Know Your Stuff
Before the interview, make sure you understand the basics of customer service and the specific tools like SAP and Salesforce. Brush up on how these systems work and think about how your past experiences relate to managing orders and handling customer enquiries.
✨Showcase Your Communication Skills
Since this role requires strong communication, prepare examples that highlight your ability to liaise with different departments and resolve customer issues. Practise articulating your thoughts clearly and confidently, as this will demonstrate your suitability for the position.
✨Attention to Detail is Key
In customer service, details matter! Be ready to discuss how you've successfully managed orders or resolved issues by paying attention to the finer points. You might even want to bring a few examples of how your attention to detail has positively impacted your previous roles.
✨Embrace the Team Spirit
This company values a supportive team environment, so be prepared to talk about how you work well in a team. Share stories that illustrate your collaborative spirit and willingness to help others, as this will resonate well with the interviewers.
