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- Tasks: Provide technical advice and support for innovative construction projects.
- Company: Join a leading company in sustainable construction solutions.
- Benefits: Flexible working options, continuous learning, and a supportive team environment.
- Why this job: Make a real impact in the construction industry while developing your expertise.
- Qualifications: Knowledge of construction systems and strong communication skills.
- Other info: Inclusive workplace with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
At Saint-Gobain Interior Solutions (SGIS) we are looking for a Technical Advisor to join our Technical Support Team. This role will be part of a knowledgeable and collaborative technical support team that works closely with internal colleagues and external stakeholders. The team acts as the go-to place for technical queries supporting projects ranging from self-builds and extensions to large commercial developments. This is a fantastic opportunity to develop your expertise in construction systems, with continuous learning and development as a core part of the role.
Saint-Gobain Interior Solutions (SGIS) is part of Saint-Gobain UK & Ireland and brings together leading brands including British Gypsum and Isover. We specialise in innovative interior building solutions including drylining systems, insulation and technical products designed to improve fire safety, acoustics, thermal performance and structural integrity across residential and commercial construction projects.
What we’re looking for:
- Experience or knowledge of construction, building applications or the built environment (e.g. drylining systems, insulation, or similar products).
- Strong communication skills with the ability to explain technical information clearly to a variety of customers.
- A customer-focused mindset with the ability to respond quickly and effectively to technical enquiries.
- Curiosity and a genuine interest in developing technical knowledge and keeping up to date with industry regulations and standards.
- Experience working with architects, contractors, merchants or specification teams would be advantageous.
What you will be doing:
- Providing technical advice and system specifications for customers using SGIS products, ensuring compliance with building regulations including fire safety, acoustics and thermal performance.
- Responding to technical enquiries via phone, email, and website live chat from colleagues and external stakeholders.
- Supporting projects of varying scale, from residential builds to large commercial construction projects.
- Acting as a technical expert for British Gypsum and Isover products, helping customers identify the right solutions for their requirements.
- Collaborating with internal teams including sales and customer service to deliver excellent customer support.
Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of ‘Making the World a Better Home’. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.
At Saint-Gobain, we’re always open to new ways of working. Everyone has different needs and commitments. We’ll happily discuss any need you might have for this role. Whilst we can’t promise to meet every request when we’re recruiting, we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!
Technical Advisor in East Leake employer: Saint Gobain Cristaleria, SL
Contact Detail:
Saint Gobain Cristaleria, SL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Advisor in East Leake
✨Tip Number 1
Network like a pro! Reach out to people in the construction industry, especially those who work with drylining systems or insulation. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your communication skills! When you get the chance to speak with potential employers, make sure you can explain technical concepts clearly. Practice explaining your knowledge of building applications in simple terms – it’ll impress them!
✨Tip Number 3
Be curious and keep learning! Stay updated on the latest industry regulations and standards. This not only boosts your confidence but also shows employers that you're genuinely interested in the field and ready to grow.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can tailor your submission to highlight your experience with technical support and customer service, which is key for the Technical Advisor role.
We think you need these skills to ace Technical Advisor in East Leake
Some tips for your application 🫡
Show Your Technical Know-How: Make sure to highlight any experience or knowledge you have in construction or building applications. We want to see your understanding of products like drylining systems and insulation, so don’t hold back!
Communicate Clearly: Since this role involves explaining technical info to various customers, it’s crucial to demonstrate your strong communication skills. Use clear and concise language in your application to show us you can break down complex concepts.
Be Customer-Focused: We love a customer-focused mindset! Share examples of how you've responded to technical enquiries or supported clients in the past. This will help us see your ability to provide excellent support.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Saint Gobain Cristaleria, SL
✨Know Your Stuff
Make sure you brush up on your knowledge of construction systems, especially drylining and insulation. Familiarise yourself with the latest building regulations and standards, as this will show your genuine interest in the field and help you answer technical questions confidently.
✨Communicate Clearly
Practice explaining complex technical information in simple terms. You might be asked to clarify concepts for different stakeholders, so being able to communicate effectively is key. Consider role-playing with a friend to refine your explanations.
✨Show Your Curiosity
During the interview, express your eagerness to learn and grow within the role. Ask insightful questions about the company’s projects and how they stay updated with industry trends. This demonstrates your proactive attitude and commitment to continuous development.
✨Be Customer-Focused
Prepare examples of how you've successfully handled customer queries or technical support in the past. Highlight your ability to respond quickly and effectively, as this aligns perfectly with the customer-focused mindset that Saint-Gobain values.