At a Glance
- Tasks: Assist customers and achieve sales targets in a luxury retail environment.
- Company: Join Diptyque, a renowned brand known for its exquisite fragrances and home products.
- Benefits: Gain valuable experience in luxury retail with flexible working hours.
- Other info: Opportunity for growth and global exposure in an ambitious company.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Passion for beauty and luxury retail, with strong sales and communication skills.
The predicted salary is between 22000 - 26000 £ per year.
Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.
DUTIES AND KEY RESPONSIBILITIES
- To deliver agreed sales KPI’s for the store - these KPI’s will focus on sales, ATV, UPT, conversion and CRM.
- Develop an understanding of the KPI and Business objectives of the business on a daily and weekly basis.
- Understand the KPI reporting required for the host store and the company as required.
- Assist with boutique reporting when needed.
- Ensure that every customer is approached and assisted to achieve sales targets.
- Maintain and develop strong relations with customers and deliver impeccable service at all times.
- Make sure that you are always up to date with product knowledge, key trends and promotions and launches within the business.
- Attend key training sessions held by the company.
- Ensure that the counter is clean, neat and tidy at all times.
- Ensure that sales/customer contacts/requirements are recorded and monitored.
- Assist Manager in duties and additional tasks as and when required.
- Follow all host store cash handling guidelines at all times.
- Ensure that at all times company dress code and grooming guidelines are adhered to.
- Maintain a good relationship with all colleagues at Diptyque.
- Abide at all times by Company and Bicester Village rules and policy.
- You will be required to work in other London Diptyque locations if needed for training.
The successful candidate will:
- A passion and previous Fragrance/ Beauty/ Luxury Retail Experience.
- Sales focused with a proven sales record.
- Strong people and performance/management skills.
- Expertly honed customer service skills and enjoy interacting confidently with the general public.
- Must be self-motivated, focused and be able to use own initiative.
- Communication both verbal and written to a high degree is also a must.
- Expertly groomed at all times as appearance must be able to reflect our company and store to be worked in.
- Available Full Time and have flexible working hours. Position will include Saturdays and some Sundays.
- Be assertive, dynamic and always have a can do and positive attitude.
This is a fantastic opportunity to join an organisation that have ambitious growth plans, and an excellent opportunity if you would like a role that gives you global exposure. Diptyque is committed to diversity in all its forms and considers each application carefully.
Sales Assistant-1 in Bicester employer: Saint Germain Limited
Diptyque, located in the vibrant Bicester Village, offers an exceptional work environment for those passionate about luxury retail. With a strong emphasis on employee growth and development, you will have access to comprehensive training sessions and the opportunity to engage with a diverse clientele. The company fosters a collaborative culture where creativity and impeccable service are celebrated, making it an ideal place for individuals seeking meaningful and rewarding employment in the beauty and fragrance industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant-1 in Bicester
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Diptyque's history, products, and values. This will not only impress the hiring manager but also help you connect with the brand's ethos during your conversation.
✨Tip Number 2
Practice your sales pitch! Since this role is all about hitting those sales KPIs, prepare a few examples of how you've successfully engaged customers in the past. Show us how you can turn a casual shopper into a loyal customer!
✨Tip Number 3
Dress to impress! Remember, you’re applying for a luxury retail position, so make sure your appearance reflects that. A polished look will show that you understand the brand's image and are ready to represent it.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your appreciation for the opportunity. It’s a simple gesture that can set you apart from other candidates and keep you fresh in their minds.
We think you need these skills to ace Sales Assistant-1 in Bicester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for fragrance and luxury retail shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about joining the Diptyque family.
Tailor Your CV:Make sure your CV highlights relevant experience in sales and customer service. We’re looking for candidates who can demonstrate a proven sales record and strong people skills, so don’t be shy about showcasing your achievements!
Be Professional Yet Personal:While we appreciate professionalism, we also love a personal touch. Use a friendly tone in your cover letter and share a bit about yourself—what makes you tick and why you’d be a great fit for our team at Diptyque.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our vibrant team!
How to prepare for a job interview at Saint Germain Limited
✨Know Your KPIs
Before the interview, make sure you understand the key performance indicators (KPIs) that are crucial for the Sales Assistant role. Familiarise yourself with terms like sales, ATV, UPT, and conversion rates. This will show your potential employer that you're not just interested in the job, but also in contributing to their success.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond to assist a customer. This is particularly important for a role at Diptyque, where impeccable service is a must!
✨Stay Updated on Trends
Research the latest trends in fragrance and luxury retail before your interview. Being knowledgeable about current products, promotions, and launches will impress your interviewers and demonstrate your genuine interest in the brand and its offerings.
✨Dress to Impress
Since appearance is key in this role, ensure you dress smartly and in line with the company's grooming guidelines for the interview. A polished look will reflect your understanding of the brand's values and your commitment to maintaining a professional image.
