Admissions Manager in Ipswich, Suffolk

Saint George School is a British International school that offers an innovative education through a challenging international curriculum, making learning relevant and meaningful for students by adopting a comprehensive study program based on research and centered on the student as a learner. Throughout its 62 years of existence, Saint George School has become a reference of academic excellence both nationally and internationally, being the only school in the country to offer the prestigious International Baccalaureate program and the first one to receive dual accreditation from the Council of International Schools (CIS), Cambridge International General Certificate of Secondary Education (IGCSE) and the New England Association of School and Colleges (NEASC), with a highly qualified multicultural faculty and staff. Today make up a school community of 43 different nationalities, making Saint George an institution of international stature forming young leaders capable of meeting academic and professional challenges in today's global society.

LOCATION: Saint George School - Santo Domingo, Dominican Republic

JOB PURPOSE: As a key member of the Marketing, Admissions & Communications (MAC) team, the Admissions Manager is responsible for driving student enrolment by ensuring that both prospective and current families receive an exceptional experience at every stage of their journey with the school. The role contributes directly to the school's growth strategy by strengthening market positioning, increasing enrolment, and supporting retention, while ensuring alignment with Nord Anglia Education standards.

REPORTING TO: Director of Marketing, Admissions & Communications

OTHER KEY RELATIONSHIPS:

• Internal: Head of School, Academic Dean, Heads of Primary & Secondary, Teaching & Administrative Staff, MAC Team
• External: Prospective Families, Current Parents, Students, External Vendors

KEY RESPONSIBILITIES:

• Lead and enable student enrolment growth across the school (and any affiliated campuses) by designing, implementing, and continuously optimizing Marketing, Admissions & Communications (MAC) strategies.
• Proactively engage with all internal and external stakeholders-including prospective families, current parents, students, academic leaders, and administrative teams-to effectively communicate the school's learning environment, values, and culture, strengthening both recruitment and long-term retention.
• Drive student growth by delivering a seamless, high-quality admissions, retention, and overall school experience that reflects the excellence and personalized approach of Saint George School.
• Increase brand awareness and market presence by positioning the school strategically within the community, ensuring its value proposition is clearly communicated through all touchpoints and aligned with Nord Anglia Education standards.
• Actively drive prospective family engagement by encouraging campus visits and delivering an aspirational, personalized, and premium first experience that reflects the quality of the school's offering.
• Present and communicate the school's premium educational offering through professional, consistent, and strategic communication aligned with MAC initiatives, ensuring a strong and differentiated positioning in the market.
• Promote, model, and reinforce a high-performing, optimistic, and caring school culture, ensuring that every interaction with families reflects the school's values and commitment to excellence.
• Collaborate closely with the MAC team to align admissions strategies with marketing and communications efforts, ensuring consistency, efficiency, and shared accountability in achieving enrolment targets.
• Support enrolment growth across campuses (where applicable) by maintaining strong collaboration with MAC counterparts, ensuring alignment, sharing best practices, and contributing to shared goals and performance outcomes.
• Foster and embed a culture where student recruitment and retention are understood as a shared responsibility across the entire school community, actively engaging academic and administrative teams in supporting enrolment efforts.

JOB RESPONSIBILITIES:

• Manage the full admissions cycle, from initial inquiry through enrolment, ensuring a seamless and high-quality process.
• Coordinate and deliver school tours, ensuring a premium and personalized experience for prospective families.
• Manage and respond to admissions inquiries, ensuring timely, professional, and consistent communication.
• Support the planning and management of the admissions calendar, ensuring alignment across all stakeholders.
• Track and manage the admissions pipeline, ensuring accurate data, timely follow-ups, and strong conversion outcomes.
• Coordinate interviews, assessments, and admissions decisions in collaboration with academic leadership.
• Ensure completion and accuracy of all admissions documentation, including contracts and required records.
• Follow up on admissions leads and outstanding documentation, ensuring progression through the enrolment process.
• Support and execute admissions and marketing events (Open Houses, tours, community engagement activities), including logistics coordination with internal teams.
• Collaborate with the Marketing & Communications Manager to support content collection (photos, videos) and event visibility.
• Represent Saint George School at internal and external events, strengthening relationships and brand presence.
• Support the coordination and engagement of parent ambassador networks and other parent engagement initiatives.
• Maintain accurate and updated admissions and school-wide event calendars, ensuring visibility across the organization.
• Promote and maintain a positive, welcoming, and professional environment on campus.
• Provide guidance to front desk and administrative teams to ensure consistency in the admissions and family experience.

PERFORMANCE MEASURES:

• Enrolment targets (new and returning students)
• Pipeline conversion rates
• Retention rates
• Parent satisfaction and experience
• Admissions response and follow-up time

SKILLS AND EXPERIENCE:

• Bachelor's degree (preferred)
• Experience in admissions, sales, customer experience, or marketing
• Strong interpersonal and communication skills
• Ability to build relationships and influence decision-making
• Strong organizational and time management skills
• High level of professionalism and attention to detail
• Experience in an educational or international environment (preferred)
• Proficiency in systems and data management

PROFESSIONAL AND PERSONAL DEVELOPMENT:

• Engage in continuous professional development, including Nord Anglia University (NAU)
• Participate in performance management and appraisal processes
• Contribute to the implementation of school policies and procedures
• Support the wider life of the school, including events and community engagement

At Nord Anglia Education we are committed to providing a world class, safe, happy environment in which children and young people can thrive and learn. We are committed to safeguarding and promoting the welfare of all our pupils where we embrace all race, abilities, religions, genders, and cultures.

All post holders in regulated activity (having regular unsupervised contact with children) are subject to appropriate national and international vetting procedures including satisfactory criminal record checks from both your country of residence/birth and any country of residence within the last 10 years. We welcome applications from suitable qualified persons from all diverse backgrounds. Please note, only shortlisted candidates will be contacted.