Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead clinical triage and provide specialist palliative care support to individuals and families.
- Company: Join Saint Francis Hospice, a dynamic charity delivering outstanding palliative care services.
- Benefits: Enjoy flexible working hours, professional development opportunities, and a supportive team environment.
- Why this job: Make a real impact in people's lives while working in a compassionate and collaborative culture.
- Qualifications: Must be a qualified clinical professional with significant experience in palliative care.
- Other info: This role requires flexibility to work across a 7-day service and is based in Havering-atte-Bower.
The predicted salary is between 36000 - 60000 £ per year.
The post holder is responsible and accountable within the Referrals Hub and will:
- Promote and monitor safe and effective practice.
- Enhance the service user experience.
- Provide effective support to Referrals Assistant and Referrals & Admissions Coordinators.
- Contribute to the delivery of the organisations objectives and strategy.
- Lead on incoming referrals to the referral's hub providing high standards of clinical triage/assessment & specialist palliative care, advice and support to individuals, relatives and carers.
- Use advanced listening and communication skills, clinical expertise to prioritise and guide symptom management of individuals referred to Hospice services.
- Work pro-actively across all service areas within Saint Francis Hospice (SFH) ensuring that all processes are in place for an individual's referral to SFH Services and that access to services is appropriate and in real time.
- Work closely with Community Services, Ward, Therapies /Family & Individual Support Services, and OrangeLine ensuring collaboration for the best outcome for the referred service user.
Main duties include:
- Champion the Hospice values to provide effective clinical & professional leadership in conjunction with pSPA & Referrals Hub Manager.
- Promote multi-professional working.
- Support Service manager to facilitate team professional development and ensure the highest possible standard of care.
- Work collaboratively with primary care team to provide high quality specialist support, advice & symptom control to individuals with specialist complex palliative care needs.
- Support the Community Team Managers /Head of Community Services monitoring & maintaining quality nursing practice in accordance with national & local standards/guidelines.
- Engage with Referral Hub developments & respond to all Referral Hub objectives & service delivery goals in line with Hospice strategy.
- Work flexibly across a 7-day service as indicated by service need.
About us:
We are a dynamic, forward-thinking organisation delivering a full range of specialist palliative care services for patients with life-limiting illness. We achieved Outstanding in our CQC inspection & have reconfigured our services to meet the changing needs of our local community.
Person Specification:
- Values: Compassionate, Collaborative, Creative.
- Experience: Mentoring and supervising senior level nursing posts, service redesign and implementation, developing palliative care services.
- Qualifications: Qualified clinical professional with current registration, significant clinical senior level experience, degree or equivalent experience in relevant specialist palliative care area.
- Skills: Excellent communication skills, organisational/time management skills, ability to work under pressure, advanced palliative symptom control knowledge.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a submission for Disclosure to the Disclosure and Barring Service.
TRIAGE CLINICAL EXPERT PRACTITIONER employer: Saint Francis Hospice
Contact Detail:
Saint Francis Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TRIAGE CLINICAL EXPERT PRACTITIONER
✨Tip Number 1
Familiarise yourself with the values and mission of Saint Francis Hospice. Understanding their commitment to compassionate care will help you align your responses during interviews and demonstrate that you're a good cultural fit.
✨Tip Number 2
Network with current or former employees of Saint Francis Hospice. They can provide insights into the work environment and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Brush up on your clinical triage and palliative care knowledge. Being able to discuss specific cases or scenarios during your interview will showcase your expertise and confidence in handling complex situations.
✨Tip Number 4
Prepare questions that reflect your understanding of the role and the organisation's objectives. This shows your genuine interest in contributing to their goals and enhances your chances of making a positive impression.
We think you need these skills to ace TRIAGE CLINICAL EXPERT PRACTITIONER
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in palliative care and clinical triage. Use specific examples that demonstrate your leadership skills and ability to work collaboratively across teams.
Craft a Compelling Cover Letter: In your cover letter, express your passion for palliative care and how your values align with those of Saint Francis Hospice. Mention specific experiences that showcase your advanced communication skills and clinical expertise.
Highlight Relevant Qualifications: Clearly list your qualifications, including your current registration and any relevant degrees or certifications. Emphasise your experience in mentoring and supervising nursing staff, as well as your understanding of CQC requirements.
Prepare for Potential Questions: Think about the key responsibilities of the role and prepare answers to potential interview questions. Be ready to discuss how you would handle complex cases and your approach to enhancing service user experience.
How to prepare for a job interview at Saint Francis Hospice
✨Showcase Your Clinical Expertise
As a Triage Clinical Expert Practitioner, it's crucial to demonstrate your advanced clinical knowledge and experience in palliative care. Be prepared to discuss specific cases where you've successfully managed complex symptoms or provided exceptional support to patients and their families.
✨Emphasise Team Collaboration
Highlight your ability to work collaboratively with various teams, including community services and primary care. Share examples of how you've fostered multi-professional working relationships to enhance patient care and service delivery.
✨Demonstrate Leadership Skills
Since the role involves providing leadership within the Referrals Hub, be ready to discuss your experience in mentoring and supervising others. Talk about how you've supported team development and maintained high standards of care in previous roles.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your decision-making skills under pressure. Practice articulating your thought process when prioritising referrals and managing complex cases, ensuring you convey your ability to remain calm and effective in challenging situations.