At a Glance
- Tasks: Fit carpets and flooring while ensuring top-notch customer satisfaction.
- Company: Join Saint Flooring, a leading contractor in the new house build sector.
- Benefits: Competitive salary, company vehicle, bonus scheme, and 28 days holiday.
- Why this job: Make a real impact on customer satisfaction and grow your career.
- Qualifications: Experience in flooring fitting and a positive, can-do attitude.
- Other info: Great opportunities for progression to Service Manager.
The predicted salary is between 30000 - 35000 Β£ per year.
Saint Flooring are a leading flooring contractor with offices across England supplying and installing directly to the new house build sector. To support our continued growth, an exciting opportunity has arisen to join the team working out of our Nottingham office covering all surrounding areas.
Ideally, we are seeking an all-round experienced carpet/vinyl/LVT fitter to carry out smaller jobs such as remedial works and small replacements. You will be working as a key member of our customer care team. For the right person who shows the correct qualities, there could be an excellent opportunity to progress to Service Manager. This is a fantastic opportunity for an ambitious experienced fitter who wishes to break from the big heavy days of laying carpets to concentrating on the crucial role of customer satisfaction.
At Saint, you would be joining what we believe to be the best flooring team in the new house build industry within the UK.
The Role
- Experienced in various types of flooring
- The knowledge to address & execute flooring issues effectively
- A can-do attitude
- Must be well presented, polite and have a positive approach
- CSCS card
- Clean current driving license
In return we offer a great place to work in a forward-thinking business, company vehicle, bonus scheme, fuel card, competitive rates of pay, pension, 28 days holiday allowance (including Bank Holidays) and in addition to these a Christmas shutdown. The company always recognises opportunity for progression.
This role is full time hours per week.
If interested please email - Group HR Manager.
Customer Care Floor Fitter employer: Saint Flooring Ltd
Contact Detail:
Saint Flooring Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Customer Care Floor Fitter
β¨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Saint Flooring. Understand their values, projects, and what makes them tick. This will help you tailor your answers and show you're genuinely interested in being part of their team.
β¨Tip Number 2
Show off your skills! When you're chatting with the hiring team, make sure to highlight your experience with different flooring types. Share specific examples of how you've tackled challenges in the past. This is your chance to shine and prove you're the right fit for the role.
β¨Tip Number 3
Be ready to discuss customer satisfaction! Since this role is all about keeping customers happy, think of times when you've gone above and beyond for clients. Share those stories to demonstrate your commitment to quality service and how you can contribute to their customer care team.
β¨Tip Number 4
Donβt forget to ask questions! At the end of your interview, have a few thoughtful questions ready. This shows you're engaged and serious about the position. Plus, it gives you a chance to find out if this is the right place for you to grow your career.
We think you need these skills to ace Customer Care Floor Fitter
Some tips for your application π«‘
Show Off Your Skills: Make sure to highlight your experience with different types of flooring in your application. We want to see how your skills match up with what we're looking for, so donβt hold back!
Be Personable: Since you'll be part of our customer care team, itβs important to show your friendly and positive attitude in your written application. A polite tone can go a long way in making a great first impression!
Tailor Your Application: Take a moment to customise your application for the Customer Care Fitter role. Mention specific experiences that relate to the job description, like handling remedial works or small replacements, to show us youβre the right fit.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for this fantastic opportunity with Saint Flooring!
How to prepare for a job interview at Saint Flooring Ltd
β¨Know Your Stuff
Make sure you brush up on your flooring knowledge before the interview. Understand the different types of flooring materials like carpet, vinyl, and LVT, and be ready to discuss your experience with them. This will show that you're not just a fitter, but someone who knows the ins and outs of the job.
β¨Show Off Your Customer Care Skills
Since this role is all about customer satisfaction, think of examples from your past work where you went above and beyond for a customer. Be prepared to share these stories during the interview to demonstrate your can-do attitude and how you handle challenges.
β¨Dress to Impress
First impressions matter! Make sure you present yourself well for the interview. Wear smart, professional attire that reflects the quality of work you aim to deliver. A polished appearance can set the tone for a positive conversation.
β¨Ask Thoughtful Questions
Prepare some questions to ask the interviewer about the company culture, team dynamics, and opportunities for progression. This shows that you're genuinely interested in the role and helps you determine if it's the right fit for you.