Office Manager in Scunthorpe

Office Manager in Scunthorpe

Scunthorpe Temporary 24272 - 26756 £ / year (est.) No working from home possible
Saint Augustine Webster Catholic Voluntary Academy

At a Glance

  • Tasks: Lead the admin team and provide top-notch support in our school office.
  • Company: Join a GOOD-rated primary school with a supportive community.
  • Benefits: Competitive salary, term-time only hours, and excellent CPD opportunities.
  • Other info: Enjoy a positive work environment with a focus on diversity and inclusion.
  • Why this job: Make a difference in students' lives while developing your leadership skills.
  • Qualifications: Previous admin experience and strong communication skills required.

The predicted salary is between 24272 - 26756 £ per year.

Working in our main school office you will provide a high-quality service, leading the administration team. You will come into daily contact with our parents and staff so, as well as having administrative experience, you will also possess excellent communication and customer service skills. This is a temporary full-time maternity cover role, working 37 hours per week, term time only. Starting from 1st September 2026 until 52 weeks or sooner should our colleague on maternity leave return to work prior to this date for whatever reason.

About us: Saint Augustine Webster Catholic Voluntary Academy is a primary school located in Scunthorpe. We are an Ofsted-rated GOOD school and part of Our Lady of Lourdes Catholic Multi-Academy Trust, which brings together 36 Catholic Primary and Secondary schools in Lincolnshire, Nottingham City, and Nottinghamshire.

You will:

  • Have previous administrative and ideally team management experience, preferably in a school office.
  • Have the ability to maintain a calm, positive and professional manner at all times.
  • Demonstrate accuracy and attention to detail.
  • Lead and manage members of the admin team.
  • Provide general administrative support within the school office for senior leaders and other teaching staff.
  • Be positive and enthusiastic.

Why work for us:

  • A salary of £24,272 - £26,756 per annum (OLOL Band 4).
  • Term time only working arrangements.
  • Wonderful students who have a passion for learning and deserve the very best.
  • A team of talented and highly committed staff in a supportive working environment.
  • Access to first-class CPD opportunities with a specialist support staff CPD programme.
  • Automatic enrolment into the Local Government Pension Scheme for support staff, one of the most competitive on the market, with employer contributions of above 20% in most cases.
  • Professional assistance through our Employee Assistance Programme.
  • Staff benefits scheme which includes a Cycle-to-work scheme.

For an informal discussion about the role and our school please contact the school office on 01724 843722.

How to Apply: Please complete the online application form located on our vacancies page.

Closing Date: Monday 06 July 2026 at 9.00am.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all staff to share this commitment. An enhanced DBS check and other pre-employment checks are required for successful applicants. We warmly welcome those of different cultures, ethnicities, and beliefs. This includes those of all faiths, the Catholic faith, and those without a faith who are supportive of the Trust’s Catholic character and Christian ethos. This diversity is fundamental to our values and enriches the lives of the students within our schools. We are a Disability Confident Committed employer and welcome applications from people with a disability or long-term health condition.

Office Manager in Scunthorpe employer: Saint Augustine Webster Catholic Voluntary Academy

At Saint Augustine Webster Catholic Voluntary Academy, we pride ourselves on being an excellent employer, offering a supportive and nurturing environment for our staff. With a focus on professional development through first-class CPD opportunities and a commitment to work-life balance with term-time only hours, we ensure that our team can thrive both personally and professionally. Join us in making a meaningful impact in the lives of our wonderful students while enjoying competitive benefits, including a generous pension scheme and employee assistance programmes.

Saint Augustine Webster Catholic Voluntary Academy

Contact Details:

Saint Augustine Webster Catholic Voluntary Academy Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Office Manager in Scunthorpe

Get Social with Customer Support Communities

Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Saint Augustine Webster Catholic Voluntary Academy.

Leverage Seasonal Hiring Trends

Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.

Flex Your Communication Skills

In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!

Make the Most of Job Boards

Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Saint Augustine Webster Catholic Voluntary Academy. The earlier you apply, the better your chances, so keep your finger on the pulse!

We think you need these skills to ace Office Manager in Scunthorpe

Administrative Experience
Team Management
Communication Skills
Customer Service Skills
Attention to Detail
Calm and Professional Manner
General Administrative Support

Some tips for your application 🫡

Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.

Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!

Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.

Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Saint Augustine Webster Catholic Voluntary Academy.

How to prepare for a job interview at Saint Augustine Webster Catholic Voluntary Academy

Master the Customer Interaction Game

In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Saint Augustine Webster Catholic Voluntary Academy's industry and how you can respond empathetically and effectively!

Know Your Products Inside Out

For a temporary role, it's crucial to familiarize yourself with the products or services Saint Augustine Webster Catholic Voluntary Academy offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!

Flexibility is Key - Emphasise Your Adaptability!

Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!

Prepare for Quick Conversational Q&A

You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!