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- Tasks: Support young people and families, bridging home and school for better outcomes.
- Company: Join Shaw Education Trust, a dynamic network of schools dedicated to empowering young people.
- Benefits: Generous holiday, pension scheme, health plan, and professional development opportunities.
- Why this job: Make a real difference in the lives of young people with learning difficulties and autism.
- Qualifications: Compassionate, proactive individuals with strong organisational skills.
- Other info: Collaborative environment with excellent career growth and support.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking a compassionate, proactive, and highly organised Family Support Worker to join our dedicated team in a specialist setting supporting young people aged 11-19 with severe learning difficulties (SLD) and autism spectrum disorder (ASD). This is a vital role bridging home and school, helping families feel supported, understood, and empowered while ensuring pupils receive consistent, joined-up care that enables them to thrive. As Family Support Worker, you will work closely with pupils, parents/carers, school staff, and external professionals to provide practical, emotional, and pastoral support. You will be a key point of contact for families, helping them navigate challenges and access appropriate services.
Responsibilities
- Act as a liaison between home and school, building trusting relationships with families
- Provide advice, guidance, and practical support to parents/carers
- Support families with attendance, behaviour, routines, and transitions
- Signpost and coordinate with external agencies and services
- Contribute to safeguarding, wellbeing, and pastoral care plans
- Attend and contribute to multi-agency meetings and reviews
- Support pupils during key transition points (e.g. moving to post-16 provision)
- Deliver workshops, coffee mornings, or support sessions for families where appropriate
- Maintain accurate records and case notes in line with school procedures
About Shaw Education Trust
Shaw Education Trust is a dynamic and growing family of Primary, Secondary, and Special Schools, proudly serving communities from Birmingham to Bury. Our mission is to unlock opportunity for every young person—whatever their background, ability, or starting point. Our people are our greatest asset, and we are deeply committed to their growth. Through high-quality training, apprenticeships, talent acceleration, and research opportunities, we empower our staff to thrive as skilled, confident professionals. We champion wellbeing, value every voice, and create a culture where you feel supported, motivated, and inspired to make a real difference. You will join a collaborative network of schools where shared expertise and professional community fuel success. Every academy in our Trust has an equal voice, and every colleague plays a vital part in shaping tailored learning experiences that raise aspirations and build brighter futures. At the heart of our work is a deep respect for the children and young adults we serve.
Benefits and professional development
Shaw Education Trust offer the following employee benefits with your Teaching or Support Staff employment:
- An excellent Local Government Pension Scheme (Support Staff) / Teachers Pension (Teaching Staff)
- Generous holiday entitlement (37 days rising to 39 days after 5 years' service, including Bank Holidays)
- Access to Medicash Health & Wellbeing Plan
- Free DiscountForTeachers Scheme for all staff (Support and Teaching), with exclusive discounts from hundreds of major brands
- Free Eye Tests
- Cycle to work scheme
- Access to our Institute of Education and opportunities to grow within the Trust
- Experienced leadership and subject-specific support
- Guidance from former HMIs and serving Ofsted Inspectors within the Trust
- Access to the Trust's Institute of Education and SCITT
- Opportunities to work with different schools within the Trust as a Professional Advocate
- Participating in peer reviews
- Access to a suite of online courses
- Placement projects within our family of schools
Family Support Worker employer: Saint Andrews Limited
Contact Detail:
Saint Andrews Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Support Worker
✨Tip Number 1
Network like a pro! Reach out to people in the field of family support, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for supporting families shine through. Share personal stories or experiences that highlight your commitment to making a difference.
✨Tip Number 3
Prepare for interviews by researching the organisation and its values. Tailor your responses to reflect how your skills align with their mission. We want to see how you can contribute to our community!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at Shaw Education Trust.
We think you need these skills to ace Family Support Worker
Some tips for your application 🫡
Show Your Compassion: As a Family Support Worker, empathy is key! Make sure your application reflects your understanding of the challenges families face. Share any relevant experiences that showcase your compassionate approach.
Be Organised: Highlight your organisational skills in your written application. Mention any tools or methods you use to keep track of multiple cases or support plans. We love seeing how you manage your time and resources effectively!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the specific role. Use keywords from the job description to show us you’re a perfect fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our Trust!
How to prepare for a job interview at Saint Andrews Limited
✨Know Your Role
Familiarise yourself with the responsibilities of a Family Support Worker. Understand how to bridge the gap between home and school, and be ready to discuss specific strategies you would use to build trusting relationships with families.
✨Show Your Compassion
This role requires a compassionate approach. Prepare examples from your past experiences where you've provided emotional support or guidance to families or young people, especially those facing challenges.
✨Be Ready for Scenarios
Think about potential scenarios you might encounter in this role, such as supporting a family during a transition period. Be prepared to discuss how you would handle these situations, demonstrating your proactive and organised nature.
✨Engage with Multi-Agency Work
Since collaboration with external agencies is key, brush up on your knowledge of local services and how they can support families. Be ready to discuss how you would coordinate with these services to provide comprehensive support.
