At a Glance
- Tasks: Support a dedicated hospital team with essential administrative and clinical tasks.
- Company: Join a compassionate mental health service focused on outstanding patient care.
- Benefits: Enjoy 27 days annual leave, pension, and health service discounts.
- Other info: Be part of a supportive team culture that values compassion and excellence.
- Why this job: Make a real difference in patients' lives while developing your career in healthcare.
- Qualifications: Experience in medical administration and strong organisational skills required.
The predicted salary is between 29970 - 36483 £ per year.
We seek a highly organised, professional Clinical Secretary to support our dedicated hospital team in delivering outstanding patient care. This is more than an administration role; it is an opportunity to become an essential part of a supportive, patient-focused environment where your work truly matters.
Responsibilities
- Provide high-quality administrative and clinical support within a fast-paced mental health hospital.
- Ensure patient records, communications, and clinical documentation are managed efficiently, accurately, and confidentially.
- Work closely with clinicians, patients, external agencies, and colleagues to help ensure smooth daily operations.
- Maintain confidentiality, security, and accuracy of patient records.
- Ensure compliance with policies and standards.
- Handle sensitive information with discretion and integrity.
Qualifications
- Previous experience in medical or clinical administration.
- Mental health experience (desirable).
- AMSPAR Level 3 Diploma in Medical Administration or equivalent.
- Proficient in Microsoft Office and computer skills.
- Strong typing and audio-typing skills.
- Good understanding of medical terminology.
- Excellent organisational and workload management skills.
- Outstanding attention to detail.
- A passion for delivering high standards of service.
- Professional, empathetic, approachable manner.
- Team-oriented, collaborative attitude.
- Willing to support, train, and mentor colleagues.
- Committed to confidentiality, integrity, and professionalism.
Experience Required
- Ideally from backgrounds such as healthcare or clinical administration, customer service, medical reception or ward administration, mental health services.
- Experience working collaboratively in teams.
- Confidence managing shared workloads.
- Ability to follow procedures while adapting to unexpected situations, especially when supporting patients and external agencies.
Communication Skills
- Excellent verbal and non-verbal communication.
- Compassionate and professional interaction with patients and staff.
- Confidence communicating at all organisational levels.
- Awareness of communications impact on diverse audiences.
Leadership & Team Support
- Support and guide less experienced team members.
- Promote a positive, collaborative team culture.
- Share knowledge and best practices.
Benefits
- Pension.
- Sickness policy on par with the NHS.
- Access to the Blue Light Card and Health Service Discounts schemes.
- 27 days annual leave plus bank holidays, increasing after 10 years of service.
- Life cover.
- Electric car lease scheme.
- Cycle to work scheme.
- Healthcare cash plan.
- Free parking.
- Paid DBS application.
Every day, you’ll be expected to live our CARE values - Compassion, Accountability, Respect and Excellence.
Clinical Secretary employer: Saint Andrews Limited
Join our dedicated hospital team as a Clinical Secretary, where your organisational skills will play a vital role in delivering exceptional patient care within a supportive and collaborative environment. We offer a range of benefits including generous annual leave, a pension scheme, and opportunities for professional growth, all while upholding our CARE values of Compassion, Accountability, Respect, and Excellence. Working here means being part of a compassionate community that values your contributions and prioritises your well-being.
