Food Manager in Winchester

Food Manager in Winchester

Winchester Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire a team to deliver exceptional customer service in a dynamic food hall.
  • Company: Join a leading retailer committed to inclusivity and employee growth.
  • Benefits: Enjoy discounts, bonuses, free food, generous holidays, and wellbeing support.
  • Why this job: Make a real impact by enhancing customer experiences and leading a passionate team.
  • Qualifications: Experience in fast-paced environments with strong leadership and customer service skills.
  • Other info: Opportunities for career progression and a supportive, inclusive workplace culture.

The predicted salary is between 36000 - 60000 £ per year.

What you’ll be doing:

  • Role modelling and coaching for high standards and efficiency across the whole food hall.
  • Managing compliance to processes whilst bringing the passion and flare for great shop keeping and customer service.
  • Ensure every single one of our customers gets the food they want when they shop with us to help ensure we are the first choice for food.
  • People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
  • At times you will assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer.

What makes a great food manager:

  • Previous line management responsibilities in a fast-paced, operational environment.
  • Provides brilliant customer service and coaches a team to do the same.
  • Delivers KPIs or other performance indicators.
  • Can manage disciplinaries, performance issues or other similar employee relations issues.
  • Leads operations and is comfortable doing this alone in the absence of more senior management.

Essential Criteria:

  • A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar.
  • Experience leading teams in a dynamic, customer-facing environment — you’ve inspired others, driven high performance, and created a culture where colleagues thrive.
  • Leadership experience in a high-volume, fast-paced operational setting — whether in retail, food service, or hospitality — where you’ve overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers.
  • Proven success in delivering against a wide range of KPIs — from sales and stock availability to customer satisfaction and colleague engagement, you’ve made a measurable difference.
  • Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness.

Qualifications:

Working for us has great rewards. Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:

  • Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
  • An annual bonus scheme based on our, and your, performance.
  • Free food and hot drinks provided for Colleagues in all our stores.
  • Generous holiday entitlement, maternity and paternity leave.
  • Pension – we’ll match 4-7.5% of your pension contributions.
  • Sainsbury’s share scheme – build up an investment at discounted rates.
  • Wellbeing support – access to emotional support, counselling, legal and financial advice.
  • Colleague networks – link with like-minded people to help fulfil your potential.
  • Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
  • Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

An inclusive place to work and shop:

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Responsibilities:

Leading in our stores: Our management teams don’t just run stores - they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they’re hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.

Food Manager in Winchester employer: Sainsbury's

As a Food Manager at Sainsbury's, you will thrive in a dynamic and inclusive work environment that prioritises exceptional customer service and team development. With a strong focus on employee wellbeing, generous benefits including discounts, bonuses, and career progression opportunities, Sainsbury's is committed to fostering a culture where every colleague can excel and feel valued. Join us in making a meaningful impact in the community while enjoying a rewarding career in retail.
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Contact Detail:

Sainsbury's Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Food Manager in Winchester

✨Tip Number 1

Network like a pro! Reach out to your connections in the food industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews! Research the company, understand their values, and think about how your experience aligns with their needs. Practise common interview questions and be ready to showcase your leadership skills and customer service passion.

✨Tip Number 3

Show off your achievements! When you get the chance to chat with potential employers, highlight your past successes in managing teams and delivering exceptional customer experiences. Use specific examples to demonstrate how you've raised the bar in previous roles.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and contributing to our mission of delivering top-notch service.

We think you need these skills to ace Food Manager in Winchester

Leadership
Customer Service
Team Management
Performance Management
KPI Delivery
Operational Management
Coaching
Employee Relations
Problem Solving
Scheduling
Compliance Management
Communication Skills
Dynamic Environment Adaptability
High-Volume Operations Experience

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your passion for food and customer service shine through. We want to see how you can bring that energy to our food hall and inspire your team!

Highlight Your Experience: Make sure to showcase your previous line management experience in fast-paced environments. We love seeing examples of how you've led teams and delivered exceptional customer experiences.

Be Specific with KPIs: Don't just say you’ve met KPIs; tell us how you did it! Use specific examples to demonstrate your success in driving performance and improving customer satisfaction.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to get your application and for you to stay updated on your progress. Plus, we can't wait to hear from you!

How to prepare for a job interview at Sainsbury's

✨Know Your Stuff

Before the interview, make sure you understand the role of a Food Manager inside out. Familiarise yourself with key performance indicators (KPIs) relevant to the position and think about how your past experiences align with them. This will help you demonstrate your knowledge and passion for delivering exceptional customer experiences.

✨Showcase Your Leadership Skills

Be ready to discuss specific examples of how you've led teams in fast-paced environments. Highlight instances where you've coached others to improve their performance or resolved complex people matters. This will show that you can inspire and manage a team effectively, which is crucial for this role.

✨Emphasise Customer Service Excellence

Prepare to share stories that illustrate your commitment to outstanding customer service. Think about times when you went above and beyond to ensure customer satisfaction or how you’ve trained your team to do the same. This will resonate well with the interviewers, as they value a customer-first approach.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions that show your interest in the company culture and operations. Inquire about their approach to team development or how they measure success in the food hall. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.

Food Manager in Winchester
Sainsbury's
Location: Winchester

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