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- Tasks: Deliver excellent customer service and assist with product collections and payments.
- Company: Join Argos, a leading UK digital retailer with a vibrant team culture.
- Benefits: Enjoy discounts, free food, generous holidays, and pension contributions.
- Why this job: Be part of a fast-paced environment where you can learn and grow.
- Qualifications: Sales confidence and a friendly attitude are key to success.
- Other info: Flexible hours and opportunities for career progression await you.
What we're looking for:
- 15 Hour basic contacts.
- Overtime on a rota basis.
- Must be fully flexible, with weekend availability.
- Must be sales confident.
What you'll be doing:
- Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shop floor and at the collection counter.
- Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds.
- Be present on the shop floor helping customers with questions and provide advice on a wide range of products, supporting in the stock room when the store is quiet.
- Build great knowledge about our products, services and promotions to help provide recommendations.
What makes a great Argos Colleague:
- Friendly and welcoming with a genuine enthusiasm for helping customers.
- Comfortable talking to customers about our financial services when buying certain products.
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team.
- Always prepared to work flexibly and productively to a high standard across the store when needed - you'll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things.
- Embraces using new digital tools and technology to do your job brilliantly.
- Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers.
Working for us has great rewards:
- We truly value our colleagues and provide market-leading benefits and training to reflect that:
- Discount card 10% off at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury's every Friday and Saturday, and 15% off at Argos every pay day.
- Free food and hot drinks - provided for Colleagues in all our stores.
- Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave.
- Pension - we'll match between 4-7.5% of your pension contributions.
- Sainsbury's share schemes - buy Sainsbury's shares at discounted prices.
- Shopping discounts - special offers on gym memberships, restaurants, holidays, retail vouchers and more.
- Wellbeing support including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues.
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
An inclusive place to work and shop:
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Responsibilities:
Working in our stores: As one of the leading UK digital retailers, Argos provides our customers with outstanding convenience, choice and value across a vast range of products for the moments that matter. As a Customer Advisor working in one of our standalone stores, you'll provide the very best shopping experience for our customers when they visit our stores to shop or collect their online orders.
Eligibility:
- You must be above the school-leaver age in your country.
- You must have Right to Work eligibility in the UK.
- Most roles are part-time working across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.
Customer Advisor - Argos in Whitehaven employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - Argos in Whitehaven
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Argos. Understand their products, services, and values. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how you can demonstrate your sales confidence and customer service skills. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Be flexible and enthusiastic! Argos is looking for team players who can adapt to different roles. Highlight your willingness to work weekends and your excitement about helping customers. Show them you’re ready to jump in wherever needed!
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application in front of the right people. Plus, it shows you’re tech-savvy and ready to embrace the digital tools we use at Argos. Don’t wait too long, as vacancies can close quickly!
We think you need these skills to ace Customer Advisor - Argos in Whitehaven
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you’re genuinely excited about helping customers and being part of a team.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences match what we’re looking for. Mention any relevant experience in retail or customer service to stand out!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Customer Advisor role.
Apply Early!: Our vacancies can close quickly, so don’t wait around! Head over to our website and submit your application as soon as you can to increase your chances of joining our fantastic team.
How to prepare for a job interview at Sainsbury's
✨Know Your Products
Familiarise yourself with the range of products and services Argos offers. Being able to discuss specific items confidently will show your enthusiasm and readiness to help customers.
✨Show Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations or went above and beyond to assist a customer.
✨Embrace Flexibility
Since the role requires flexibility, be ready to discuss your availability and willingness to work various shifts, including weekends. This shows that you're adaptable and committed to the team.
✨Practice Digital Tools
Get comfortable with digital tools and technology that may be used in the store. Mention any relevant experience you have with similar systems, as this will demonstrate your ability to adapt quickly.