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- Tasks: Lead shifts, inspire teams, and ensure brilliant customer experiences at Argos.
- Company: Join a dynamic team at Argos, part of Sainsbury’s family.
- Benefits: Enjoy discounts, free food, generous holidays, and wellbeing support.
- Why this job: Make a real impact while developing your leadership skills in a fast-paced environment.
- Qualifications: Experience in customer service, team motivation, and operational leadership.
- Other info: Great opportunities for personal growth and career advancement.
The predicted salary is between 24000 - 36000 £ per year.
About the role:
Argos Shift Managers are responsible for managing shifts within our Argos stores, inspiring and motivating teams and being the go-to people for on-the-job support. They coach colleagues in store to ensure everyone can deliver brilliantly for our customers whilst also working alongside the team. Often, they’ll get to lead the full store operation in the absence of the Store Manager, ensuring the resource is allocated to deliver day-to-day tasks such as organizing the warehouse, taking deliveries and serving our customers. They’re experts in our products and services focusing on driving sales and profitability.
What makes a brilliant Argos Shift Manager:
- Has experience of organising, running, and planning for a fast-paced operation.
- Is comfortable directing a team, providing day-to-day coaching and on-the-spot guidance to support the delivery of brilliant experiences for both colleagues and customers.
- Supports the Store Manager in ensuring the store is safe and compliant.
- Demonstrates strong commercial awareness such as having product knowledge.
- Can work towards and deliver KPIs with the aim of driving profitability for the store.
- Has a growth mindset, continuously develops and helps others to grow.
Essential Criteria:
- A track record of delivering brilliant customer service and coaching colleagues to do the same.
- Experience of motivating others, driving sales and performance, and keeping operations running smoothly.
- You go above and beyond to make shopping easy, fast, and friendly for every customer.
- Operational leadership skills — you’ve taken responsibility for operations in the absence of management.
- Demonstrated success in meeting or exceeding KPIs — whether it’s sales, availability, customer satisfaction or colleague engagement, you’ve made a measurable impact.
- You walk the talk — showing up every day as a role model for service and values.
What we offer:
We truly value our colleagues and provide a market-leading benefits package:
- Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
- Free food and hot drinks provided for Colleagues in all our stores.
- Generous holiday entitlement, maternity and paternity leave.
- Pension – we’ll match 4% of your contributions and if you change your pension plan, you may receive more from us.
- Sainsbury’s share scheme – build up an investment at discounted rates.
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Colleague networks – link with like-minded people to help fulfil your potential.
- Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
Argos Shift Manager (Stornoway) employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Argos Shift Manager (Stornoway)
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Argos and its values. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or handled a challenging situation. Being able to share these experiences will demonstrate your operational leadership skills and how you can inspire others.
✨Tip Number 3
Show off your commercial awareness! Be ready to discuss how you’ve driven sales or improved customer satisfaction in previous roles. This will highlight your understanding of what it takes to succeed as an Argos Shift Manager.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a simple way to stand out and keep yourself fresh in their minds.
We think you need these skills to ace Argos Shift Manager (Stornoway)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering brilliant customer service and motivating your team. Share specific examples that highlight your passion for retail and leadership.
Tailor Your CV: Make sure your CV is tailored to the Argos Shift Manager role. Highlight your experience in managing fast-paced operations and coaching colleagues. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Specific with Achievements: Quantify your achievements wherever possible! If you've met or exceeded KPIs, mention the numbers. We appreciate concrete examples that demonstrate your impact on sales, customer satisfaction, or team performance. It helps us see the real you!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s super easy, and you’ll get all the info you need about the role. Plus, it shows us you’re serious about joining our team at Argos!
How to prepare for a job interview at Sainsbury's
✨Know Your Stuff
Make sure you brush up on Argos products and services before the interview. Being able to discuss specific items and how they can benefit customers will show that you're not just a candidate, but a potential expert in the store.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team or managed operations in a fast-paced environment. Highlight your coaching experiences and how you’ve motivated others to deliver excellent customer service.
✨Understand the KPIs
Familiarise yourself with key performance indicators relevant to the role. Be ready to discuss how you've met or exceeded these in previous positions, as this will demonstrate your commercial awareness and ability to drive sales.
✨Emphasise Your Growth Mindset
Talk about how you continuously seek to improve yourself and help others grow. Share specific instances where you’ve encouraged colleagues to develop their skills, showing that you’re not just focused on your own success but also on the team's.
