Store Manager - Convenience
Store Manager - Convenience

Store Manager - Convenience

Southend-on-Sea Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver exceptional customer experiences and manage daily store operations.
  • Company: Join a leading retailer committed to making good food accessible and affordable for everyone.
  • Benefits: Enjoy private healthcare, discounts, bonuses, generous holidays, and wellbeing support.
  • Why this job: Be a changemaker in a dynamic environment with opportunities for personal and professional growth.
  • Qualifications: Experience in retail management, strong leadership skills, and a passion for customer service.
  • Other info: Inclusive workplace with development opportunities and support for all colleagues.

The predicted salary is between 36000 - 60000 £ per year.

What you’ll be doing :

Our Convenience Store Managers have full control over their shop. They’re accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity being commercially minded and anticipating issues from today to 6 months from now, making sure everything is safe and legal. Retail’s ever evolving with new business initiatives and change programmes and there are always difficult decisions to be made. It’s a job with a lot of responsibility but also one that is highly rewarding.

What makes a brilliant Store Manager :

  • Our best Store Managers do everything, everyday for our customers. Ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey.
  • Has experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes.
  • A leader who role models excellent service and business values through teams of managers and colleagues.
  • Uses data and insight to inform planning, improve performance or customer experience and / or KPI’s.
  • Experience managing ER cases including dismissals, confident in understanding and interpreting HR policies.
  • Can lead change, delivering engagement on purpose whilst managing team wellbeing.

Essential Criteria

  • Our best store managers do everything, every day for our customers. You\’ll show how you deliver brilliant customer experiences and have improved customer journeys.
  • You’ve managed a fast-paced operation, delivering results across service, sales, and team performance.
  • You use insight to make smart decisions that improve store performance and customer experience.
  • You’re confident navigating employee relations, including dismissals, and apply HR policies with consistency and care.
  • You’ve developed and supported leadership capability within your team, helping others step up and succeed.
  • You know how to lead through change — keeping your team motivated and focused.
  • You walk the talk — showing up every day as a role model for service and values.

Working for us has great rewards

Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including :

  • 5S ONLY Private Healthcare – Eligible for single cover and to upgrade annually to family cover.
  • 5S ONLY Interest free car loan of up to £10,000.
  • An annual bonus scheme based on our, and your, performance.
  • Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
  • Generous holiday entitlement, maternity and paternity leave.
  • Pension – we’ll match 4-7.5% of your pension contributions.
  • Sainsbury’s share scheme – build up an investment at discounted prices.
  • Wellbeing support – access to emotional support, counselling, legal and financial advice.
  • Colleague networks – link with like-minded people to help fulfil your potential.
  • Cycle to Work scheme – hire a new bike and cycling equipment, whilst saving on tax and NI.
  • Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

Leading in our stores :

Our management teams don’t just run stores – they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it\’s product availability, safety standards, or delivering seamless daily operations, they’re hands‑on, sleeves‑rolled‑up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next‑level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.

An inclusive place to work and shop :

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.

To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look.

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

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Store Manager - Convenience employer: Sainsbury's

As a Store Manager at our Convenience locations, you will be part of a dynamic team that prioritises exceptional customer service and operational excellence. We offer a supportive work culture with numerous benefits, including private healthcare, generous holiday entitlement, and opportunities for professional growth through mentorship and training. Our commitment to inclusivity ensures that every colleague can thrive, making this an excellent place to build a rewarding career.
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Contact Detail:

Sainsbury's Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager - Convenience

✨Tip Number 1

Showcase your leadership skills by sharing specific examples of how you've empowered teams in previous roles. Highlight instances where your bold decisions led to improved customer experiences or operational efficiency.

✨Tip Number 2

Familiarise yourself with the latest retail trends and data analytics. Being able to discuss how you’ve used data to drive performance improvements will demonstrate your commercial mindset and readiness for the role.

✨Tip Number 3

Prepare to discuss your experience with managing employee relations cases. Be ready to explain how you've handled difficult situations, ensuring compliance with HR policies while maintaining team morale.

✨Tip Number 4

Emphasise your adaptability and willingness to embrace change. Share examples of how you've successfully led teams through transitions or new initiatives, showcasing your ability to keep everyone engaged and focused on the purpose.

We think you need these skills to ace Store Manager - Convenience

Leadership Skills
Customer Service Excellence
Financial Acumen
Operational Management
Team Empowerment
Data Analysis and Insight Utilisation
Change Management
HR Policy Interpretation
Problem-Solving Skills
Strategic Planning
Communication Skills
Performance Improvement
Safety and Compliance Knowledge
Adaptability to Change

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly in leading teams and delivering excellent customer service. Use specific examples that demonstrate your ability to drive performance and manage operations effectively.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Discuss how your leadership style aligns with their values and how you can contribute to enhancing the customer experience. Be sure to mention any relevant achievements in previous roles.

Showcase Your Leadership Skills: Provide examples of how you've successfully led teams in the past. Highlight your experience in managing operational challenges, improving performance metrics, and fostering a positive work environment. This will demonstrate your capability as a Store Manager.

Prepare for Potential Questions: Anticipate questions related to team management, customer service strategies, and handling difficult situations. Prepare thoughtful responses that reflect your experience and problem-solving skills, as these are crucial for the Store Manager position.

How to prepare for a job interview at Sainsbury's

✨Show Your Leadership Skills

As a Store Manager, demonstrating your leadership abilities is crucial. Be prepared to share examples of how you've successfully led teams in the past, focusing on how you empowered your colleagues and improved their performance.

✨Understand the Business Metrics

Familiarise yourself with key performance indicators (KPIs) relevant to the role. Discuss how you've used data and insights to drive improvements in customer experience or operational efficiency in previous positions.

✨Emphasise Customer Experience

Highlight your commitment to delivering exceptional customer service. Prepare to discuss specific strategies you've implemented to enhance the customer journey and how you plan to continue this in the new role.

✨Be Ready for Change Management Questions

Expect questions about managing change within a retail environment. Share your experiences in leading teams through transitions, ensuring engagement, and maintaining team wellbeing during challenging times.

Store Manager - Convenience
Sainsbury's
Location: Southend-on-Sea
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  • Store Manager - Convenience

    Southend-on-Sea
    Full-Time
    36000 - 60000 £ / year (est.)
  • S

    Sainsbury's

    10000+
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